Job Title: Contracts Manager - Active Fire Industry: Fire Protection Salary: Negotiable Location: Essex To manage the effective day to day management of the contract's reactive and PPM service delivery. To lead, support and develop your team to ensure the highest professional standards are always achieved and projects are delivered on time. To develop a strong collaborative working relationship with clients to promote excellent customer service. To manage all aspects of accurate pricing from quotations, reviewing works and invoicing. To ensure all KPIs are measured and delivered in line with client's expectations. To supervise & train less experienced supervisors and engineers. Carry out 1-2-1's and set objectives geared towards annual appraisals Be aware of new law, regulation & contract trends for potential impact on business goals Be the focal point for all communication in looks to disciplines for resolutions of contract issues & arguments Proactively monitor expenditure and report to line manager regularly with summary of expenditure Regularly review contract management working methods, systems and procedures to identify opportunities for improvements and/or efficiencies Commit to the active involvement with clients in the specifying and delivery of works before, during and after the completion of the works. Obtain feedback from clients we have regular basis regarding their views on the engineer's activity and delivery of works. To communicate with the customer in person and in writing the Company's commitment to reaching a first-class delivery service. ꞏ Ensure accurate invoices are raised on a weekly basis for each contract Manage, promote and oversee the company's Health and Safety and Environmental policy and inform the Managing Director of any breach to company Health and Safety policy.LON123