Design Your Future at PVH
Store Manager, Calvin Klein - Portsmouth Outlet
About PVH
With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues.
Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about.
The Store Manager plays a key role in achieving these standards. Responsibilities include:
* Partnering with the store management team to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
* Identifying opportunities and collaborating with others to grow the business or improve performance.
* Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
* Ensuring “door to floor” best practices, visual merchandising directives and standards for sales floor and back room are executed; continually reviewing standards to ensure clear and consistent execution.
* Communicating regularly with the buying team to ensure the correct stock levels and demographically correct stock is available.
* Analyzing store level reports and creating action plans to improve results.
* Communicating with staff daily on individual sales goals and other key performance indicators.
* Managing the manpower planning, recruitment, interviewing, hiring, and orientation processes.
* Providing training and coaching for employees and ensuring documentation.
* Leading weekly management meetings and contributing to regional meetings.
* Making commitments and decisions on available information even under stressful conditions.
* Setting challenging but attainable goals with an emphasis on service quality and customer satisfaction.
* Coordinating appropriate action plans while considering consequences and budget decisions.
* Conveying clear ideas and goals, managing the implementation of those ideas, and achieving measurable results.
* Creating energy and excitement around shared goals and values.
About YOU
* Extensive experience in connecting to consumers in a brand retailer is essential.
* Previous retail operations, budgeting, planning, and sales experience.
* Previous people management experience and act with purpose to resolve conflict.
* Effective communicator with the ability to cultivate belonging.
* Collaborate to win and recognize the contributions of others.
* You are courageous in giving feedback that promotes positive change.
* You adapt fast and work with pace.
* You are energetic and inspire trust on the shop floor.
About WHAT WE OFFER
At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates. We are committed to providing a competitive and comprehensive benefits program that offers protection, peace of mind, and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
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