Customer Support Assistant
Salary: £26,000 + Excellent Training + Career Progression
Location: Bristol, Avonmouth (Office-Based)
Do you thrive on solving problems and delivering top-notch customer support over the phone and email?
We are representing a well-established engineering company, with an exciting opportunity for someone eager to be an essential attribute to the customer service and support team, with full training and long-term progression opportunities.
The Role:
1. Handling incoming customer queries via phone, email, portal, and live chat, ensuring timely responses.
2. Diagnosing, logging, and managing cases through to resolution, escalating where necessary.
3. Keeping customers informed and ensuring all cases are up to date and resolved efficiently.
4. Office-based, Monday to Friday, 37.5 hours per week.
The Ideal Candidate:
1. A customer service background with an interest of working for an engineering company.
2. Eager to learn and a passion for problem-solving.
3. Looking for a stable, long-term career with excellent training and development prospects.
If you're ready to take the next step in your career and want to join a company that invests in its people, apply now! #J-18808-Ljbffr