Join a client-first firm with a growing national presence Play a key role in delivering high-quality service to personal injury clients Supportive team with opportunities for long-term development If you’re passionate about delivering excellent client care and are looking to make a meaningful difference in a legal setting, this is a brilliant opportunity to join a respected Manchester-based law firm with a strong reputation for putting people first. You’ll be the first point of contact for potential clients pursuing personal injury claims, playing a vital role in gathering information, assessing claim viability, and providing guidance and support throughout the onboarding process. It’s a people-focused position where your empathy, attention to detail, and communication skills will really shine. Who we’re looking for Strong background in customer service, ideally within a legal environment Solid academic credentials Empathetic and professional approach with strong interpersonal skills Confident working in a paperless environment with good IT proficiency Highly organised, analytical, and detail-oriented Self-motivated team player who uses initiative but knows when to seek support Salary & Benefits Full-time, office-based role in central Manchester Long-term development and progression opportunities within a supportive firm Chance to build a career within a growing PI team known for exceptional service Contact Kim Stark If you’re interested in joining a firm that truly puts its clients and people first, get in touch with Kim Stark at kim.starkrealmrecruit.com or call 03300 245 606 for a confidential chat.