Job Title: Internal Sales & Customer Service Advisor
Shift Pattern: Monday to Friday
Location: Bartley, Gateshead
Our client is a leading metal extrusion company looking for an Internal Sales & Customer Service Advisor. You’ll be the first point of contact for customers, efficiently understanding their needs and advising accordingly. You’ll work closely with other departments to ensure that customers receive the highest service.
The Benefits:
* Global organisation
* Free parking
* Excellent working environment
* 27 paid days holidays per annum + 8 bank holidays
The Internal Sales & Customer Service Advisor Role:
* Working closely with different departments to ensure that customers receive the best service
* Answering inbound calls
* Handling difficult situations effectively
* Communicating through various channels
* Updating ERP systems
* Building rapport with customers
Our Ideal Candidate:
* Previous Customer Experience
* Previous experience with ERP systems
* Full UK Driving Licence – required to travel to different sites
* Ability to communicate effectively at all levels and work as part of a team
* Confident telephone manner and excellent interpersonal skills
* Able to manage workload and prioritize
* Good work ethic
Interested in this opportunity? Please apply directly through this website down below, or call us on 0116 277 9854. Or alternatively, please see below or click here to view our other immediately available vacancies.
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