Position: Administrator
Location: Pontefract
Salary: £26,000
Hours: Monday to Friday
This key role will sit within the Fleet / Maintenance & Hire team at the Castleford office, supporting the team with all breakdowns and fleet administration tasks. A strong understanding of breakdown practices across the vendor network is highly beneficial.
Main Duties and Responsibilities of the administrator:
* Breakdown Management: Following up on all breakdowns to ensure timely resolutions.
* System Maintenance: Inputting maintenance and repair data into the Fleet Management (FM) system.
* Tyre Information Management: Recording and updating tyre information in the FM system.
* Inbound Call Handling: Managing inbound calls related to HGV breakdowns and providing support.
* Team Support: Assisting wider teams with call handling, fleet maintenance bookings, and administrative tasks.
* VOR Time Updates: Monitoring and updating Vehicle Off Road (VOR) times.
* Collaboration: Working as part of a team of Fleet Maintenance Support Advisors.
Administrator Experience and Skills Required:
* Relevant Experience: Previous experience as a Administrator is highly beneficial.
* Excel Proficiency: Strong skills in Microsoft Excel, including lookups and pivot tables.
* IT Competency: Proficiency in internal systems, Outlook, and general IT skills.
* Industry Knowledge: Any experience or knowledge of the fleet/HGV sector or commercial vehicle sector is advantageous.
Benefits
* Career Growth: Opportunities for professional development and career progression within a leading national company.
* Supportive Environment: A friendly and supportive team culture.
Next Steps:If this Administrator position interests you, please apply to this advert with an updated copy of your CV or contact Mia at Kemp Recruitment on 0330 440 2323.
Reference Code: INDJR