Enterprise Infrastructure Manager REF1179
Contact Number: 01132990570
Location: West Yorkshire
Salary: Commensurable with experience
Benefits:
1. 23 days holiday increasing with service plus buy scheme
2. Pension - life - income protection
3. Hybrid working after probationary period
4. Free car parking
5. Monthly socials, expenses paid Christmas party and Summer BBQ
Overall Requirement:
We are looking to recruit an IT Infrastructure Manager for this globally facing IT Infrastructure team. It will be your role to help the team develop and improve/support the global IT Infrastructure that supports 7,500+ staff and 100+ locations.
This position entails managing the support and development of the company’s global infrastructure. Key components include servers, the wide area and local networks, Wifi, Windows desktop, unified communications, and cloud (M365, Azure AD, OneDrive, Arc, EndPoint Manager, and Defender ATP), focusing on user experience and security.
You will be required to proactively improve, optimise, converge, and manage the development of the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network, and security environments, plan and instigate hardware and software upgrades as required, and ensure that planned processes have been completed satisfactorily.
Principal Duties, Responsibilities & Accountabilities:
1. Co-Manage, monitor, support, and maintain the global on-premises and cloud infrastructures.
2. Manage the ongoing global migration from on-premises IT infrastructure into a cloud-managed environment.
3. Develop, manage, and implement infrastructure projects to deliver business-wide initiatives.
4. Manage the security and integrity of data and IT, educating staff on good working practices.
5. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment.
6. Be proactive in designing and documenting infrastructure processes, procedures, and standards.
7. Establish working guidelines and document processes for the design and management of networked applications across the business.
8. Work with the Global IT team and collaborate on any global initiatives and rollouts.
9. Manage the technical aspects of office moves and changes.
10. Enterprise working knowledge and manage the support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, and OneDrive, etc).
11. Excellent understanding of Microsoft Technologies, Windows Servers (2012 & 2016), Active Directory, and Group Policies.
12. Comprehensive experience with VMWare, vCentre, & ESXi.
13. Good understanding of Storage, SAN, NAS & Backup Technologies.
14. All-round IT infrastructure management with at least 3 years hands-on experience on a sizeable business scale.
15. Previous experience of working in an IT project environment, with active involvement within a managed project.
16. Understanding of ITIL / ISO27001.
Core Behavioural Skills:
1. Confident individual with good interpersonal skills, able to deal with people at all levels and communicate to users in a clear, non-technical manner.
2. Team-player. Analytically minded, able to break down and understand information.
3. Must be comfortable with working in a fast-moving, dynamic environment.
4. Strongly customer-focused, used to providing support to demanding users.
5. Good organisational skills, used to managing and prioritising own workload.
6. Ability to report on progress, timescales, outstanding and completed activities.
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