Job role: Customer Care Colleague
Location: Chelmsford- FT onsite
Length: 6 Months
Hours: 35 hours per week
Shifts: Between Monday-Saturday
PAYE only
Overall purpose of the role
Barclays are looking for a Customer Care Colleague to join their well established team in the Chelmsford Branch. You will be the face of Barclays for our customers who are visiting the branch for their everyday banking needs and your focus will be committed to supporting customers and ensuring their experience is one to remember.
Key Accountabilities:
1. Meet and greet customers
2. Providing support with self service devices when needed
3. Helping customers with appointments
4. Ensuring customers are seen to in a timely manner
Key Skills:
1. Previous Banking experience is not essential however experience in a customer facing role would be beneficial as you will be within the banking hall daily (any other customer service experience i.e call centres etc. is also welcome)
2. Customer service centric
3. Team player
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