Recruit4staff are proud to be representing their client, an established Training and Certification company in their search for a Technical Support Manager to work in a hybrid role from their offices in Swansea. Travel is expected in this role. For the successful Technical Support Manager our client is offering: Salary up to £45,000 p/annum Monday to Friday Permanent Hybrid: 3 days per week from the Office Benefits: 25 days holiday Bank Holidays, Christmas Shutdown (Deductible from Holidays), Volunteer & Charity Days, Pension Scheme 6% Employer Contribution 5% Employee, Private Medical Insurance, Macbook & Accessories, iPhone, Travel Expenses when necessary, ongoing training within the industry The role - Technical Support Manager: Responsible for remote and on-site assessments of venue networks and Internet infrastructure Communicate with on-site personnel and third-party vendors to convey network configuration requirements in advance of events Team leadership and development of Operations Technicians, with assistance where needed by the Head of Operations and HR Overseeing and arranging all individual and/or team training Set and manage team agreed KPI's and other set objectives Management of the Technical Resource Schedule to ensure all Live and Virtual events are effectively resourced What our client is looking for in a Technical Support Manager: Experience leading an IT support / technical team - ESSENTIAL Networking, configuration and equipment setup Experience - ESSENTIAL Degree / Educated in IT or related fields - DESIRABLE Travel - London and EU when required - ESSENTIAL Management and Leadership experience - ESSENTIAL Key skills or similar Job titles: Business Development, BDM, Regional Sales Manager Commutable From: Swansea, Cardiff, Newport, Glamorgan For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.