These roles are fixed term due to recruitment backfill An exciting opportunity has arisen to join the Housing Solutions Service as a Homeless Prevention Officer. You will be responsible for: providing an effective and professional person-centred approach to the prevention and relief of homelessness. Taking a holistic approach to understanding the root cause of a household’s homelessness and to work with them through effective support plans to prevent and relieve homelessness and create future sustainable housing options. Develop sustainable solutions for households working with key providers and partners whilst ensuring that the council meets its statutory homelessness duties. Requirements: Friendly Proactive Previous experience of working with customers face to face and over the telephone. Level 2 Maths and English Experience of using a modern IT package Hours 37 hours per week For an informal discussion, please contact Bianca Sutherland on Email bianca_sutherlandsandwell.gov.uk We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached. If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to: hr_resourcingsandwell.gov.uk For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs Click here to find out more about our One Team Framework: Values and Behaviours To apply please download the application and return to: Hrresourcing_applicationssandwell.gov.uk