Credit ControllerPermanentBased in Hove (office based)Full Time - 37 hours a week £27,000 - £29,000 per annum plus 25 days holiday and further benefits Tony Alan Recruitment currently has an exciting job opportunity for a Credit Controller to join a leading charity in the Hove area on a permanent basis. Your duties will include: Contact and deal with members who have fallen behind or who will fall behind with their repayments by telephone, email, letter or face to face conversations Interview members using sensitive listening and questioning skills in order to allow members to explain their problem(s) and enable them to continue to repay their liability Review of all accounts in arrears, with the Collections to ensure appropriate and best action is being undertake to secure repayment Check all accounts that are in arrears and follow up as required Log all actions taken on default accounts onto system and diary When required review original file / paperwork to assist in contacting the member for follow-up. Prepare monthly reporting on all accounts in arrears at the beginning of each month for presentation to management and directors as required Negotiate repayments via third party debt management companies and free advice centres. Key requirements: Previous credit control experience Confident user of excel on a daily basis Experience of working in the banking or financial sectors advantageous but not essential If you feel that you would be suitable for this position then please apply with your CV. REFER A FRIEND SCHEME: If you refer a candidate to us and they are placed you will be eligible for a cash reward Due to the high number of CV’s we receive we are unable to respond to all applications therefore if you have not heard from us within 10 days please assume you are unsuccessful in this instance.