Job Title:
Customer Service Assistant
Reports to:
Property Manager, Assistant Manager
Working Hours:
40 hours per week
Based:
On-site Coventry
We are an established provider of quality student accommodation and are looking to recruit a Customer Service Assistant for our busy office at Gosford Gate in Coventry.
You will be required to assist with the day to day running of the property, deal with a wide variety of queries at the Reception counter, maintain administration records, perform general administration duties, conduct accommodation inspections, and collect payments.
Applicants should be dedicated to customer service and possess excellent organisational, communication, and computer skills. Training will be given on all company systems and equipment.
Responsibilities will include assisting with general housing & property management duties including rent arrears control, tenancy issues, maintenance inspections, allocation of rooms and lettings, advertising, sales, marketing, and front of office operations.
GCSEs or an equivalent qualification would be an advantage, as would relevant experience within a Hall of Residence, Hotel, or Housing Company.
Benefits:
* Additional leave
* Company pension
* Cycle to work scheme
* Health & wellbeing programme
* Life insurance
* On-site parking
Schedule:
* 8 hour shift
* Monday to Friday 9am - 5.30pm
* Occasional Evenings and Weekends
Supplemental pay types:
Bonus scheme
Experience:
* Administration: 1 year (preferred)
* Customer Service: 1 year (preferred)
Expected start date:
Immediate
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