We're looking for a curious and technically capable individual who has proven experience in generating insight from disparate datasets.
Responsible for the delivery of operational reporting and analytics for Technical Services. Using data and ML to deliver operational insight solutions using Power BI to support the business and our clients. Developing reports & insight that will drive tangible value and change both internally and externally.
Play a key role in supporting Technical Service and Connected Workspace leadership deliver business and customer goals through the use of data, analytics, and storytelling.
This role will inform and support the development and adoption of Mozaic, Mitie's award-winning analytics portal.
Main Duties
1. Deliver operational reporting to surface insight for users
2. Driving usage of Mozaic, our self-serve analytics toolset
3. Governance (documentation & lineage) of datasets generated for analytical or reporting purposes
4. Drive the development of performance reporting & insight for use by Technical Service leadership
5. Assist with the implementation of change initiatives where necessary, and embed Mitie values
6. Adhere to and promote best practices and consistency across the team
What we are looking for
1. Proven track record of value-added analytical deliveries with at least 2 years experience in similar roles
2. Microsoft Power BI experience highly preferred
3. Understanding of one or more data languages (SQL/Pandas)
4. Specialist analytics skills including modelling, data preparation, visualisation, and storytelling preferred
5. Must have a curious approach with good analysis skills to produce practical solutions to a range of problems
6. Experience in facilities management, property industry, customer experience, or similar preferred
Since Mitie's inception, our 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking to critical government sites, hospitals, and schools.
Join our Mitie Team. Together our diversity makes us stronger.
Our market-leading offering provides you with benefits that suit your lifestyle, including a virtual GP, financial wellbeing assistance, and a flexible lifestyle benefits platform.
We give you access to high street discounts from thousands of well-known retailers, gyms, and more through our MiDeals platform. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan.
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year, there’s a chance to scoop a top prize.
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
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