Job Description: We have an exciting opportunity for a talented Sales Consultant to join our Paul Smith shop based in York. You will be responsible for assisting with the deliveries of all stock into the shop, ensuring that all deliveries are accurately booked in and unpacked into the correct locations. You will also be responsible for accurately booking out and sending stock to other shops, ensuring that all staff members are aware of stock procedures and helping sales staff as and when required.
Responsibilities:
1. Welcoming all clients through the Paul Smith sales ceremony, greeting, discovering, proposing, closing, and client follow-up to provide a memorable customer experience.
2. Keeping customers up to date with any Paul Smith activity: collaborations and shop events to ensure they are fully engaged with the Paul Smith brand.
3. Providing an 'above and beyond' experience to ensure unique customer interaction, resulting in a high level of repeat business throughout your shop.
4. Maximising all sales and customer opportunities. The incentive of a financial reward will drive you to meet and exceed your personal sales targets, in turn driving your Store's KPI and Sales performance.
5. Taking initiative and care with stock-related duties including delivery processing, customer orders, store to store transfers, end of season returns, and stocktakes.
6. Ensuring visual presentation, store maintenance, and housekeeping are kept to the company's desired standard, both on and off the shop floor.
7. Using in-store technology, such as store iPad, to enhance the client experience and till systems to efficiently process transactions and payments from clients. Also undertaking end of day till procedures when necessary.
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