Provide expert clinical assessment, monitoring, and management of complex palliative care needs for patients receiving care in their own homes Develop and implement individualised care plans in collaboration with patients, families, and other healthcare professionals, ensuring holistic support and symptom management Offer emotional support, education, and guidance to patients and their families, empowering them to make informed decisions about their care and treatment preferences Act as a key point of contact for patients and families, providing ongoing communication, reassurance, and advocacy throughout their care journey. Coordinate care delivery with members of the Hospice at Home interdisciplinary team Collaborate with community healthcare providers, primary care teams, and specialist services to optimize support and resources for patients and families in the home setting Provide supervision and guidance for volunteers, working with the Volunteer Manager when necessary to maximise volunteer impact Provide education and training to patients, families, and caregivers on symptom management, medication administration, and other aspects of palliative and end-of-life care Maintain accurate and timely documentation of patient assessments, care plans, interventions in accordance with hospice policies and regulatory standards Participate in ongoing evaluation and quality improvement activities, identifying areas for enhancement to improve the delivery of hospice at home services