Fulfilment Manager - Rotherham - £27,000 - £33,000
Chase & Holland are excited to be working with an innovative and exciting business, currently going through a strong period of growth, and looking to recruit an organised and conscientious Fulfilment Manager to join their busy Fulfilment team.
You will report into the Head of Fulfilment and be responsible for ensuring all orders are completed to a high standard and on time whilst supporting the team leader and other staff members.
In Return You’ll Receive:
Genuine development opportunities
Monday to Friday working week
Opportunity to work with a leading organisation offering a positive working culture
Pension
Responsibilities of the Fulfilment Manager:
Responsible for overseeing all aspects of letter fulfilment process
Managing the delivery of exceptional customer service
Proactively manage the fulfilment team to always deliver a high level of quality
Resource planning
Documenting processes to provide robust QC procedures to support quality compliance
Stock management and forecasting
Reporting on client specific KPIs and SLAs
Attending client review calls where required
Effective workforce planning
Managing the contingent workforce ensuring adequate onboarding process
End to end recruitment
Motivating and inspiring the team by promoting positive communication
Performance management and development of your direct reports
Required Skills & Experience:
Previous supervisory experience
Able to work under pressure and to tight deadlines
A self-starter using your initiative to reach goals and solve problems
Analytical with great attention to detail
A can-do attitude with a proactive mind set
If you are interested in finding out about this exciting Fulfilment Manager opportunity, click ‘apply now'.
Chase and Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Finance, Supply Chain, HR and IT recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire marketplaces