Your New Role: We have a fantastic opportunity for a Senior Infrastructure Engineer to join one of Amey’s most successful and high-profile contracts, delivering secure IT services to a major UK Central Government department in Whitehall, London. The opportunity will play a pivotal role in supporting the overall IT network and ensuring the efficient operation of our organisation's information technology systems. Working closely with the IT Manager, the IT Team lead will be responsible for overseeing day-to-day IT operations, implementing IT projects, and providing strategic input to enhance the organisation's technological capabilities for a complex physical network and Microsoft Windows environment. We actively encourage innovation, so this role will include evaluating and integrating new technology/equipment to improve our services. Please note - you will be required to obtain Security Clearance and then retain DV clearance. The standard hours of work are 37.5 per week. Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them. You will be responsible for : Manage and support critical IT systems, including servers, networks, storage, and virtualization technologies. Implement and maintain robust monitoring systems to ensure maximum uptime of cloud services, systems, and networks. Troubleshoot and resolve complex infrastructure issues promptly, using diagnostic tools and liaising with third-party suppliers when necessary. Perform regular system maintenance, including patching and updates for both Linux and Windows servers. Manage hardware warranties, software licenses, and asset management for IT equipment. Project Management Design and upgrade network infrastructure, including cloud services, to ensure operational stability, robustness, and availability. Manage infrastructure projects efficiently and ensure delivery within agreed timelines. Collaborate with technical teams and stakeholders to translate architectural designs into operational solutions. Strategic Planning Keep up to date with emerging technologies and industry trends to recommend improvements to existing systems. Develop and contribute to IT infrastructure policies, including security, disaster recovery, and service provision standards. Participate in long-term planning for infrastructure scalability and technology adoption. Team Leadership Provide technical support and guidance to junior team members and other stakeholders. Oversee the management of 3rd line Infrastructure support incidents and problems. Foster a culture of continuous learning and improvement within the IT team. Security and Compliance Implement and maintain robust security measures, including analyzing threats and embedding security standards. Create and maintain disaster recovery plans. Ensure compliance with industry regulations and internal security policies. Conduct regular security audits and risk assessments of the IT infrastructure. We want to hear from you if you have: Bachelor's degree in Information Technology, Computer Science ideally or a related field. Good understanding of LAN/WAN/TCP/IP infrastructure. Working knowledge of Active Directory, GPO, Hyper-V. Working knowledge of Microsoft Exchange /365/Azure. Working knowledge of Microsoft 2019 and above. Microsoft SQL server maintenance. Working knowledge of mainstream backup solutions Excellent communication skills, with the ability to interact effectively with all levels of the organisation. In-depth knowledge of IT infrastructure, systems, and security best practices. Relevant certifications. What we offer you: When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life’s ups and downs. It’s the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program. Career Development - Exceptional development and progression plan Pension – Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership. Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers. Social Value - You’ll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives. We embrace difference and support individuals to work in ways that work best for them. We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected. Who is Amey? We are at the heart of modern Britain, helping the economy to grow by designing, maintaining, and transforming the nation’s strategic assets. Our 11,000 people are behind the critical services the country relies on every day. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the sustainable growth of the country. To find out more take look at Amey Application Guidance: Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We will also guarantee you an interview if you have a disability, as long as you are qualified for the role. Please contact our recruitment team at peopleservicesamey.co.uk to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process. We reserve the right to close this vacancy before the closing date should we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Apply today – We are excited to hear from you LI-JH1