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Position: Freight Forwarder
Location: Worcester
Salary: £32,000 - £37,000 per annum (Dependent on experience)
Hours of Work: 08:30 – 17:00 Monday to Friday
Type: PERMANENT OPPORTUNITY
The Company:
The company specializes in providing European logistics services, servicing the needs of their clients for over 25 years. They now have a rare opportunity for a Freight Forwarder to join their small growing team on a permanent basis.
Job Role:
Working alongside the Transport team, the main role and responsibility of the Freight Forwarder is to canvass for new business opportunities, promoting the core services and value the company can offer. The Freight Forwarder will be responsible for managing all aspects of the process from converting jobs from commercial sales, operations, customs, and exercise processing.
Duties:
1. Actively solicit business for exports and imports throughout Europe.
2. Assist and complete Tenders within nominated areas.
3. Understand customer needs and provide solutions to close business.
4. Canvassing and building a pipeline of new business opportunities.
5. Receive and process customer orders.
6. Monitor and manage cost-effective collections and deliveries.
7. Liaise with new & existing customers to establish client relationships over the phone.
8. Plan the most effective route for freight.
9. Track the movement of freight using software and satellite technology.
10. Report back to clients, keeping them up to date with the progress of goods.
11. Organise payments or process transactions on behalf of the client, such as freight charges.
12. Create quotations for new business opportunities, ensuring alignment with company margin parameters.
13. Nurture customer accounts to ensure repeat business while identifying areas to cross-sell and upsell company services.
Technical Knowledge / Qualifications:
1. Minimum of 3 years’ experience working within the logistics industry.
2. Previous experience in a Freight Forwarding role is essential.
3. Experience within Road Freight / European transport is desirable.
4. Must be a strong communicator who can build rapport with internal stakeholders and external customers.
5. Highly organized and able to manage and prioritize own workload.
6. Strong MS Office skills.
7. Own transport is essential due to location.
If you have not heard from us within 48 hours, then please assume you have been unsuccessful on this occasion.
This role is being advertised by Kenect Professional who are acting as an Employment Agency regarding this vacancy.
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