Trust Payments has an exciting opportunity for a NOC Analyst to join their team.
Location: Bromley, United Kingdom, Hybrid
Salary: Competitive + Benefits
Job Type: Permanent, Full-Time, Shift work including night shifts
About Us:
Trust Payments is a global unified payment technology group that was formed in 2019, combining technology and financial services into an omnichannel solution. The new business model has enabled our organisation to establish itself as a major Fintech Payments group.
NOC Analyst - The Role:
The NOC Analyst is in control of monitoring the availability and performance of Trust Payments systems and services, both internal and customer facing, on a 24/7 basis.
The role holder will assess and investigate any issues, coordinating with internal teams and 3rd parties to ensure they address them both directly and through escalation processes.
Given the 24/7 nature of this activity, shift work is expected.
NOC Analyst - Key Responsibilities:
- Provide 24/7 monitoring services for a complex set of internal and 3rd party systems, processes, applications and connections
- Monitor the reachability of all connections within the network, initiating troubleshooting to address any failures
- Examine process and system functions and failures to quickly isolate and define problems
- Communicate throughout any event, ensuring internal and ...