Interaction Recruitment are now seeking an individual with events management, hospitality and catering experience for a family run business in Northampton.
Salary c.£26,000 to £30,000 per annum based on 40 hours per week + overtime + benefits.
Salary negotiable depending on skills and experience.
Location: Northampton, NN1
Start date: ASAP
The candidate
* Will be able to deal with customer complaints in a calm and effective manner
* Shall be physically fit and willing to lift heavy equipment
* Can train junior staff to a high standard – bar and/or restaurant
* Must have prior work experience in catering, hospitality, events management etc
* Should be able to drive in the UK and have access to a reliable vehicle
* Could provide excellent customer service at all times, escalating any issues to the Director
* Would have the ability to evidence a stable career history and back it up with references
* Might have experience of leading a Front of House team within a busy environment
* Should be well adverse in the use of tills, cash handling and administration
* Shall be passionate, approachable, honest, reliable, adaptable and presentable
* Has the ability to work off own initiative and as part of a team
* Could have experience of working within a commercial kitchen
* Employment history includes plate waiter, bartender, cocktail maker, caterer, food service assistant, face-to-face sales, events management, hotels, pubs, restaurants, retail etc.
* May have been a key holder in a previous role (ideal)
* Must be over the age of 18 for insurance purposes
Duties and responsibilities
* Be responsible for hosting events when the Events Manager is off duty or on holiday
* Support the team with setting up for events and functions
* Work together to ensure a clean environment, the bar is manned and the restaurant is covered
* Take responsibility for deliveries and storing in appropriate locations within the building, stock delivery, stock ordering, stock rotation and keeping an eye on quantity
* Take a lead within the restaurant to include taking payment and serving customers' food orders in a timely fashion
* Actively ascertain customer feedback and report back to the line manager
* Jump behind the bar when it gets busy to alleviate the pressures from the Front of House team
* Report menu or stock shortages to Chef and/or line manager
* Ensure service equipment and accompaniments are cleaned and fully stocked in the dining room
* Address safeguarding issues, reporting and escalating to your line manager
Do you:
* Have the ability to host?
* Have experience of taking care of each client throughout the event?
* Possess the skill of negotiation?
* Have an outgoing, approachable, fun, exciting yet professional attitude?
These things can be taught to the successful candidate:
* Have an idea of video and photo taking (desirable)
* Be good at social media that can entail posting, stories and engagement (desirable)
* You may be involved in videos and photos with clients.
* You may be involved in video ads and announcements during, before and after events.
Bonus:
* If you have an understanding of lights and sound engineering
* Are musically inclined and have some understanding of dancing
The benefits
* 28 days annual leave
* Overtime available
* Opportunity for tips and/or performance-based bonuses
* Free onsite parking
* Meal on duty
* Enjoy great parties, private functions and music events all year round
Contact details
* Cheryl Wilson
* Interaction Recruitment PLC
* Northampton branch, 82 Abington Street, Northampton, NN1 2AP
Registration process
* Apply for this role if you meet the candidate criteria
* Complete an online registration form with Interaction Recruitment
* Upload copies of UK Right to Work, Driving Licence, Food Hygiene L2 certificate, Proof of NI number and Proof of Address
Please note: We will require your full name, contact number and email address to respond to your application. Interviews will take place at the venue.
INDNH
#J-18808-Ljbffr