Transport Administrator Job Overview
A well-established, family-owned transport and logistics company based in Portsmouth is currently seeking a Network Coordinator / Transport Administrator to join their growing Pallet Network Team. This is a fantastic opportunity for an experienced transport office professional to work in a fast-paced and supportive environment where no two days are the same.
The successful candidate will play a key role in ensuring the smooth coordination of the pallet network operations, working closely with drivers, depots, and internal teams to maintain service excellence.
Key Responsibilities
Act as a central point of contact for customers, depots, and drivers via phone and email
Efficiently book and manage jobs using bespoke transport software
Resolve transport-related queries and issues in a timely manner
Coordinate delivery and collection schedules using routing systems and direct communication with drivers
Maintain accurate records in compliance with both company procedures and regulatory standards
Deliver high-quality customer service while supporting overall operational efficiencyWorking hours:
Standard hours: Monday to Friday, 10:00am - 6:30pm (1-hour lunch break)
Flexibility required to cover additional shifts during colleague absences:
6:00am - 2:30pm
8:00am - 4:30pm
Saturday rota (1 in 4): Light duties from home (typically a few hours)
Transport Administrator Job Requirements
Proven experience in a similar role...