The Team
The Heidelberg Materials (HM) International Business Service Centre (BSC) provides administrative, transactional and accounting services to in-scope HM companies.
The Process Transformation and Integration Managers will work to re-engineer end to end processes and systems, to support delivery of the Heidelberg Materials synergies and automation roadmap.
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Key Accountabilities
Subject Matter Expertise
Operating as the BSC expert on allocated systems and processes, with detailed knowledge and conceptual understanding of relevant business systems
Provide technical leadership and advice on issue resolution to the in-scope businesses where relevant
Provision of SME input to support training for new transitions, system roll outs and BSC team development
End to End Process Redesign
Translate high level process definition into efficient and effective end to end processes
Working with Local Countries and GPOs to test and implement updated processes, including close monitoring and management of hyper care issues arising
Validate process changes across the BSC, to ensure that no new variants are created, and all changes increase alignment to group standards
Drive the reduction in variants in assigned area, to increase standardisation and future automation potential
Stakeholder and Project Management
BSC representative at Steering Committee and multi country / discipline Project Teams to ensure that decisions are aligned to group standards and no new variants are created
Leading Steering Committee and Project meetings for BSC lead initiatives
Drive relevant project progress, to ensure that they deliver to time, and in line with projected benefit cases
Escalation of any emerging risks relating to project delivery or local country alignment to the Deputy Head of Process Transformation & Integrations
Additional Responsibilities
Delivery of targeted BSC efficiencies through process transformation
Identification of system development and automation opportunities
Provide systems support
Lead on process reviews, system changes and other projects
Preparation and delivery of information for inclusion in reports or presentations
Positively support a team and department in change and innovation
Act as an 'IT liaison officer' to convey centre wide messaging related to information technology issues or notifications
Skills / Experience
Experience of working with ServiceNow, Basware, SAP or other systems integrated with an ERP
Proven experience as a business analyst or worked in the Procurement to Pay (P2P) area with a focus on process continuous improvement or process reengineering
Experience of working with systems teams and be able to translate business problem statements into relevant requirements for technical teams
Excellent data and reconciliation skills
Understanding of project delivery methodologies
Strong analytical and problem-solving skills. Able to map out detailed business processes and identify dependencies, interfaces, risks, and issues
Ability to work collaboratively, in a team and adapt to changing project requirements
Highly motivated and able to engage with stakeholders of all levels in the organisation.
Excellent Remuneration and Benefits
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What's on offer?
Excellent remuneration packages
Agile working / Flexible working policies in place
Various incentive bonus schemes
27 days holiday (excluding bank holidays)
Paid day off to Volunteer every year
Holiday Purchase Scheme
Sabbatical leave
Family friendly policies such as enhanced Maternity/Paternity, and other policies including Parental leave, Neonatal care, Adoption
Access to our Employee Assistance Programe for free and confidential advice/support 24/7
Trained mental health first aiders
Benefits supporting you and your family, such as Cycle to work and 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays, gym memberships, and much more.
Leading pension scheme
Ongoing training and development and opportunities to help further your career
A comprehensive structured induction programe
Experience within a well-respected global market leader