Our Public Sector Client based in Durham requires an Administration Support Officer. The role will be based in Tanfield Lea's area and will be running through to the end of March 2025, with the potential to extend, although not guaranteed. The hourly rate is £11.98 to £12.18 dependent upon experience. The role will be initially site based, however Hybrid working is an option once fully trained. The purpose of the role is to: To provide a responsive, efficient and effective administrative and business support to Assessment & Awards and Payments Income & Support Teams and Finance & HR Services. To provide all aspects post receipting, scanning & indexing and post-dispatch for the Assessment & Awards and Payments Income & Support Teams and Finance & HR Services. To assist Finance & HR Services to achieve excellence in its services to its customers, both internal and external. Duties and Responsibilities will include: 1. Contribute to the delivery of service standards, quality and performance targets for the Finance & HR Services in accordance with the Council's Aims and Objectives. 2. To provide an efficient and effective support service to the Assessment & Awards and Payments Income & Support Teams and Finance & HR Services. 3. Responsible for opening all post in accordance with legislative and procedural requirements. 4. Check the validity and accuracy of all documentation received and act upon this accordingly in a timely manner. 5. Responsible for the receipt of payments received via post in accordance with the Council's financial systems and processes. 6. Scan & reference all documentation as directed by procedural guidance. 7. Understand the principals of DIP & workflow systems 8. Despatch all post and bulk print output as directed to by procedural guidance minimising the risk of data breach situations. 9. Provision of effective business support services processing orders, requisitions and invoices meeting Council standards. 10. Processing and monitoring staff allowances including car mileage and mobiles phones on behalf of specified services. 11. To be aware of all legislation and procedures impacting service delivery. 12. Assist with the allocation, monitoring and response to all Freedom of Information requests ensuring the agreed corporate response times are met. 13. Assist in the allocation, monitoring and response to all Corporate Complaints ensuring that agreed corporate timescales are met. 14. Meet performance targets as advised by the Senior Officer & Team Leader. 15. Contribute to continuous improvement activities in order to improve service delivery. 16. The above is not exhaustive and the post holder will be expected to undertake any duties which may reasonably fall within the level of responsibility and the competence of the post as directed by the Head of Service. Please apply with your CV in the first instance to Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.