Job summary Areyou a Clinical Support Worker looking to take the next step in your career? We'relooking for enthusiastic and motivated Senior Clinical Support Workers to jointhe Cardiorespiratory Clinical service unit. Thesuccessful candidates will have a proven track record of providing safe andcompassionate care of their patients. Excellent inter-personal skills areessential. A positive and flexible style and approach is necessary and you mustbe a team player. Youwill be required to work as part of a friendly and supportive team who arecreative and enthusiastic, with a track record of continually improvingperformance. As we are a cross site CSU between LGI and SJUH, theposts are in our Cardiology and Respiratory wards. Main duties of the job Youwill be actively involved in providing direct and indirect compassionate carefor patients in support of the multidisciplinary team. You will undertake arange of delegated clinical patient care duties and can be expected to workunder direct or indirect supervision by a registered practitioner. Thejobholder will assist in the overall implementation and evaluation of care aspart of the multi professional team. The jobholder is expected to plan,implement, deliver and maintain high standards of patient care. The jobholderwill be skilled in taking appropriate action(s) and acting on own initiative toachieve the planned outcome. Thejobholder will contribute to the maintenance of an environment for effectivecare. Thejobholder will be expected to lead a team of clinical support workers andapprentice clinical support workers. Thejobholder will be expected to practice in accordance within Trust policies,guidelines, standards and statutory requirements and operate within definedcompetency boundaries. The jobholder will work within a ward, clinicaldepartment or community setting as part of a multidisciplinary team. About us Comeand join our team in Leeds and become part of The Leeds Way sharing ourvision and values. Our Trust is recognised for our staff engagement, great careand rated GOOD by the Care Quality Commission. LeedsTeaching Hospitals NHS Trust is one of the largest acute health providers inthe UK and based in one of the fastest growing and vibrant cities in the north. AtCardio-Respiratory CSU, we aim to be a fair and supportive CSU with positive,caring teams who are champions of the Leeds Way values. Our values are part ofwhat make us different from other trusts, so we see this as a strength, as wellas a responsibility. They have been developed by our staff and set out whatthey see as important to how we work.Our five values are: Patient-centred Collaborative Fair Accountable Leeds Teaching Hospitals is committed to our processof redeploying 'at risk' members of our existing workforce to new roles. Assuch, all our job adverts are subject to this policy and we reserve the rightto close, delay or remove adverts while this process is completed. If you doexperience a delay in the shortlisting stage of the recruitment cycle, pleasebear with us while this process is completed, and contact the named contact ifyou have any questions. Job description Job responsibilities Principal Duties & Areas of Responsibility Communication and Working Relationship Establish and maintain effective communication with patients, families, carers and patient groups Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward/department Assist in the welcome and reception of patients into the clinical area Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues Communicate effectively with all health, social care providers, voluntary sectors and emergency services Maintain clear, concise and legible documentation adhering to standards in accordance with Trust policies and guidance Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems). Participate in and contribute to local audits (e.g. hand hygiene audit) Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution. Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs. Ability to answer phone, effectively managing the enquiry Clinical Responsibilities Provide and deliver a high standard of compassionate nursing care recognising and meeting the specific needs of the patients Following training and assessment, competently undertake clinical activities relevant to the post and clinical area as agreed Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner Assist in planning, implementation and evaluation of individual programmes of care for patients Document interventions performed and care delivered, ensuring that record is countersigned by a registered practitioner where appropriate. Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner. Assist the patient with all aspects of their personal hygiene. Assist in the safe moving and handling of all patients utilising appropriate equipment. Assist the patient with their elimination needs; including bowel and urinary catheter care. Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings Assist in ensuring patients nutritional needs are met. Carry out clinical observations on patients, recognising, recording and reporting abnormalities and changes in patients condition to the registered practitioner Utilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration/sudden change in condition, reporting immediately to the registered practitioner. Prepare and undertake interventions consistent with evidence based practice, through applying knowledge and skills to determine nature of the clinical care intervention required to meet patients requirements for care. Assist in the provision of patient centred enhanced care, utilising a range of therapeutic interventions based on the enhanced care risk assessment. Reporting any deterioration, or changes in condition to the registered practitioner. Evaluate and review the effect of any interventions and the patients agreed plan of care and report outcomes of interventions to the registered practitioner. Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate Assist in safe and appropriate use and maintenance of equipment Assist in the correct handling and dispatch of specimens Safe disposal of soiled linen and clinical waste from the ward or department Participate in the process of involving relatives and or carers in the provision of patient care Contribute to the psychological and or spiritual needs of patients using diversionary and comfort measures as appropriate Acts as a chaperone as per chaperone policy. Assist in the performing of last offices for deceased patients. Undertake the escort of patients to other departments and ward as instructed by a registered practitioner Organise and prioritise time effectively Undertake duties on different wards, departments or clinical areas as and when required by service demands or patient need. Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies. Job description Job responsibilities Principal Duties & Areas of Responsibility Communication and Working Relationship Establish and maintain effective communication with patients, families, carers and patient groups Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward/department Assist in the welcome and reception of patients into the clinical area Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues Communicate effectively with all health, social care providers, voluntary sectors and emergency services Maintain clear, concise and legible documentation adhering to standards in accordance with Trust policies and guidance Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems). Participate in and contribute to local audits (e.g. hand hygiene audit) Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution. Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs. Ability to answer phone, effectively managing the enquiry Clinical Responsibilities Provide and deliver a high standard of compassionate nursing care recognising and meeting the specific needs of the patients Following training and assessment, competently undertake clinical activities relevant to the post and clinical area as agreed Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner Assist in planning, implementation and evaluation of individual programmes of care for patients Document interventions performed and care delivered, ensuring that record is countersigned by a registered practitioner where appropriate. Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner. Assist the patient with all aspects of their personal hygiene. Assist in the safe moving and handling of all patients utilising appropriate equipment. Assist the patient with their elimination needs; including bowel and urinary catheter care. Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings Assist in ensuring patients nutritional needs are met. Carry out clinical observations on patients, recognising, recording and reporting abnormalities and changes in patients condition to the registered practitioner Utilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration/sudden change in condition, reporting immediately to the registered practitioner. Prepare and undertake interventions consistent with evidence based practice, through applying knowledge and skills to determine nature of the clinical care intervention required to meet patients requirements for care. Assist in the provision of patient centred enhanced care, utilising a range of therapeutic interventions based on the enhanced care risk assessment. Reporting any deterioration, or changes in condition to the registered practitioner. Evaluate and review the effect of any interventions and the patients agreed plan of care and report outcomes of interventions to the registered practitioner. Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate Assist in safe and appropriate use and maintenance of equipment Assist in the correct handling and dispatch of specimens Safe disposal of soiled linen and clinical waste from the ward or department Participate in the process of involving relatives and or carers in the provision of patient care Contribute to the psychological and or spiritual needs of patients using diversionary and comfort measures as appropriate Acts as a chaperone as per chaperone policy. Assist in the performing of last offices for deceased patients. Undertake the escort of patients to other departments and ward as instructed by a registered practitioner Organise and prioritise time effectively Undertake duties on different wards, departments or clinical areas as and when required by service demands or patient need. Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies. Person Specification Skills & behaviours Essential Caring and motivated Interpersonal skills, confident and enthusiastic Compassionate Reliable and trustworthy Willingness to learn and develop their role Desirable Positive role model Leadership skills or experience Qualifications Essential NVQ3 in Health and Social Care, Diploma in Health Level 3, Diploma in Health and Social Care Level 3 or equivalent health care related qualification The Care Certificate or in the absence of this the jobholder must successfully attain the Care Certificate within the first 3 months of employment. Desirable Basic skills Maths and English Level 2 (equivalent of GCSE 4-9 (A-C)). Experience Essential Significant experience of working within a healthcare setting delivering personal and clinical care. Utilisation of planning and organisational skills Insight into roles responsibilities of post. Basic IT skills. Desirable Significant experience of working within the speciality or department. Person Specification Skills & behaviours Essential Caring and motivated Interpersonal skills, confident and enthusiastic Compassionate Reliable and trustworthy Willingness to learn and develop their role Desirable Positive role model Leadership skills or experience Qualifications Essential NVQ3 in Health and Social Care, Diploma in Health Level 3, Diploma in Health and Social Care Level 3 or equivalent health care related qualification The Care Certificate or in the absence of this the jobholder must successfully attain the Care Certificate within the first 3 months of employment. Desirable Basic skills Maths and English Level 2 (equivalent of GCSE 4-9 (A-C)). Experience Essential Significant experience of working within a healthcare setting delivering personal and clinical care. Utilisation of planning and organisational skills Insight into roles responsibilities of post. Basic IT skills. Desirable Significant experience of working within the speciality or department. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Leeds Teaching Hospitals Address St. James's University Hospital Beckett Street Leeds LS9 7TF Employer's website