Job summary We have exciting opportunity for a Dental Administrator to join our team based in Plymouth. This role includes: A starting salary of £25,537.00 per annum 5 days per week, working across 52 weeks per year (37.5 hours) Generous holiday entitlement, increasing after 5 years service, plus the opportunity to purchase additional holiday Access to an online CPD platform Additional CPD at our two company Away Days each year Access to the Scottish Widows pension scheme with generous employer contributions Access to our Employee Assistance Programme Access to our Cycle to Work Scheme Opportunities to share your skills, knowledge and experience to help shape the future of dentistry Opportunities to contribute to company development through our dedicated team talk channels This post is subject to enhanced clearance from the Disclosure and Barring Service. If you wish to find out more about this exciting opportunity, please email PDSE-recruitmentplymouth.ac.uk. Please apply via this website or if you would prefer to submit a CV, you submit this via our website or you can email us at PDSE-recruitmentplymouth.ac.uk Main duties of the job We are looking for an enthusiastic and motivated individual whose duties will include dealing with patients and students both face-to-face and on the phone, reception, filing and general administration duties. Dental Administrators are required to provide high-quality telephone call-handling, reception, and appointment service. Dental Administrators also assist professional staff with clerical and administrative duties and support the organisation in ensuring that the Dental Education Facility is efficiently organised. This post contains a range of duties requiring a variety of skills. The post involves liaising with professionals in healthcare, facilities, support staff and members of the public as well as Peninsula Dental School Staff, PDSE Staff and Dental Students. Dental Administrators must be excellent communicators, both verbally and in writing. Its essential that the Dental Administrators also have good computer skills, including a working knowledge of Microsoft Office packages. About us Peninsula Dental Social Enterprise (PDSE) are an award-winning Social Enterprise and Community Interest Company. We provide NHS treatment and outreach services to local communities in Devon and Cornwall and we work closely with the University of Plymouths Peninsula Dental School to support the clinical education of its dental healthcare students. As a social enterprise, we are a values driven organisation with a focus on patient-centred care and addressing local oral health needs. Date posted 08 January 2025 Pay scheme Other Salary £25,537 a year Contract Permanent Working pattern Full-time Reference number P0007-25-0000 Job locations Damerel Close Madden Road Plymouth Devon PL1 4JZ Peninsula Dental School 20 Research Way Derriford Plymouth PL6 8BT Job description Job responsibilities Dental Administrators are required to provide a quality telephone call handling, reception and appointment service and assist professional staff with clerical and administrative duties and to support the organisation in ensuring that the Dental Education Facility (DEF) is efficiently organised. This post contains a range of duties requiring a variety of skills. The post involves liaising with professionals in healthcare, facilities, support staff and members of the public as well as Peninsula Dental School Staff, PDSE Staff and Dental Students. For the full job description, please see the supporting information files. Job description Job responsibilities Dental Administrators are required to provide a quality telephone call handling, reception and appointment service and assist professional staff with clerical and administrative duties and to support the organisation in ensuring that the Dental Education Facility (DEF) is efficiently organised. This post contains a range of duties requiring a variety of skills. The post involves liaising with professionals in healthcare, facilities, support staff and members of the public as well as Peninsula Dental School Staff, PDSE Staff and Dental Students. For the full job description, please see the supporting information files. Person Specification Qualifications Essential 5 GCSEs grades A-C or NVQ II or equivalent, or able to demonstrate the skills, knowledge and ability to work to this level. Fluent in written and spoken English language. Good, effective written and verbal communication skills. Understanding of confidentiality and measures to implement it. Willing to undertake further training. Experience Essential Knowledge and experience of using Microsoft Office, Word and E-mail. Desirable Experience of working with people in a public-facing environment. Person Specification Qualifications Essential 5 GCSEs grades A-C or NVQ II or equivalent, or able to demonstrate the skills, knowledge and ability to work to this level. Fluent in written and spoken English language. Good, effective written and verbal communication skills. Understanding of confidentiality and measures to implement it. Willing to undertake further training. Experience Essential Knowledge and experience of using Microsoft Office, Word and E-mail. Desirable Experience of working with people in a public-facing environment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Peninsula Dental Social Enterprise CIC Address Damerel Close Madden Road Plymouth Devon PL1 4JZ Employer's website https://peninsuladental.org.uk/ (Opens in a new tab)