We are seeking a friendly and energetic Night Receptionist to join our team in our boutique-style hotel. As Night Receptionist, you will be responsible for night operations, including room service, check-ins, and ad hoc member requests.
* Provide exceptional customer service to members
* Ensure compliance with night checklist
* Complete night audits and reports
* Reconcile accounts and verify transactions
Requirements:
* 1-2 years' experience in hotel or rooms division
* Excellent interpersonal skills and attention to detail
* Fluent in English
* Organised and reliable
Benefits:
* Weekly pay
* Team meal on shift
* 20 taxi contribution for late shifts
* Soho Friends Membership
* 50% team discount on food and drink
* Team room rates
* Financial incentive based on house performance
* Health and dental cash plans
* Birthday day off
* Discounts on Cowshed products and Soho Home
* Free counselling sessions
Located in the former BBC headquarters in West London, White City House features 1960s-style interiors, a state-of-the-art gym, and rooftop pool and bar. Our team is passionate about providing an exceptional experience for our members and guests.
Key skills:
* Excellent communication and organisational skills
* Ability to work independently and as part of a team
* Strong attention to detail and ability to multitask
* Fluent in English
If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, please apply for this exciting opportunity to join our team as Night Receptionist at White City House.