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Client:
The Best Connection
Location:
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
0169793c185a
Job Views:
82
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Multiple Customer Service Advisors wanted - Temporary to Permanent position
The Best Connection are hiring Inbound Customer Service Advisors to work for our client, a housing association based in Chippenham. This is a temporary to permanent role, with the option to go permanent after a successful 12 week period.
Easily accessible by public transport!
The Role:
* Assess and resolve enquiries, requests and complaints, on the telephone, writing, and through a range of electronic channels
* Provide a comprehensive information service to customers and the public
* Maintain electronic databases of letters and forms received, information given, services requested and complaints.
* Ensure accuracy of information, consistency and efficiency when dealing with customers
* Responsible for taking customer payments, giving low level accounts advice, processing invoices and ordering repairs.
* Handle a significant volume of high level & confidential customer information
Hours and Pay:
* £11.44 per hour
* Monday – Friday
* 9am - 5pm
Additional Benefits and Requirements:
* 28 days Paid Annual Leave pro-rata (inclusive of statutory holiday)
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