Make a difference in people's lives, building a career in a brand new state-of-the-art prison with a team dedicated to rehabilitation and personal growth.
* • Empathy
* • Integrity
* • Resilience
* • Showing respect
* • Assertion
* • Communication skills
* • Suspending Judgement
* • Basic IT Skills
An excellent salary of £29,345 and benefits package reward your hard work.
* • Help make a real difference to people's lives
* • An opportunity to build your career in a brand new state-of-the-art prison
* • Continuously develop new skills and work with an incredible team
* • Excellent salary of £29,345 and benefits package to reward your hard work
* • Permanent Contracted 40 hours per week
We are one Mitie: Delivering seamless, unrivalled service by working together.
* • Built on integrity and trust: Upholding integrity and trust in all actions
* • Going the extra mile: Committed to excellence in service delivery
* • Our diversity makes us stronger: Embracing diverse backgrounds to generate innovative ideas
* • Customer-centric: Partnering with customers to put their needs first
Key responsibilities include:
* • Managing entry and exit procedures for staff, visitors, contractors, and vehicles
* • Providing exceptional customer service to visitors, fostering a welcoming and safe environment
* • Conducting regular patrols to maintain external security
* • Performing searches and confiscating forbidden items in line with policies
* • Escorting visitors and prisoners to ensure safety and security
* • Handling mail and maintaining logs to report contraband items
* • Supervising prisoner activities, including clothing and property exchanges
* • Operating the establishment's radio system and monitoring CCTV
* • Monitoring the prisoners' PIN Phone system and maintaining logs
* • Ensuring compliance with safeguarding procedures and seeking advice when needed
* • Performing administrative tasks to ensure accurate data maintenance
We love to see applications from people who are motivated, hardworking, and willing to learn. Core requirements include:
* • Basic to intermediate IT skills (Microsoft Excel, Word, Outlook)
* • Excellent communication skills
Join us for a supportive, uplifting environment that helps prisoners unlock their potential, and a range of employee benefits, including:
* • Healthy Eating and Living: Access to the gym and exercise classes such as yoga and Pilates
* • Electric Minibus Service: An accessible electric minibus transports colleagues between Stamford Bridge and the prison, aligning with shift patterns
* • Virtual GP Service: Unlimited 24/7 virtual GP consultations for employees and their households
* • Health and Wellbeing Days: Twice-yearly events offering health checks, healthy eating information, work-life balance advice, and raffle prizes
* • Long Service Awards: Celebrate milestones with certificates, badges, special lunches, and additional leave after five years
* • Choices Platform: Access to a variety of benefits including gym memberships, dental insurance, dining cards, and a Health Cash Plan
* • MiDeals Discount Portal: Savings at over 1,200 retailers, supporting wellbeing and managing the cost of living
* • Enhanced Maternity & Adoption Pay: 10 weeks of pay for permanent staff, plus a Return-to-Work bonus
* • Free Mitie Shares Scheme: Free shares for staff to foster a sense of investment and belonging
* • Financial Planning Support: Services from Salary Finance, including pay advances, low-cost loans, and personalised budget planning
* • Holidays: Mitie offers holiday entitlements ranging from 5.6 weeks to 6.6 weeks of holiday per year, including statutory holidays
* • Pension: Mitie operates two pension schemes as we want you to be able to enjoy your retirement to the full
* • Life Cover: Mitie provides life cover as a lump sum benefit for all permanent and fixed term employees
Join Mitie Care & Custody at HMP Millsike and contribute to a supportive, uplifting environment that helps prisoners unlock their potential.