1st Line Support Engineer - Barnsley (on Site) FTC
My client is seeking a 1st Line IT Support Engineer to join their Service Desk team, providing technical support to an inhouse team as well as their clients. You will assist with a variety of Internet, Cloud, telephone, CRM systems, and on-site. Experience in similar role for around one year would be ideal.
Key Tasks and Responsibilities
* Helping sort laptops/Toughbook’s for field staff
* Sorting IT for new starters and leavers
* App support, setting log-ins, helping with queries on timesheets
* Sending out equipment, working through tickets and general enquiries.
* Office administration, 365 knowledge,
* Confident communicator and phone handler.
* Previous experience in an IT helpdesk or similar role (ideally 6 months+)
* Confident troubleshooting
* Excellent time management skills.
Based on site in Barnsley this role is ideal for a customer-focused individual. While the role is a FTC this represents a chance for someone to leave a real imprint and potentially be at the forefront for future projects/assignments.
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