Salary : £23,000 per year plus OTE £7,800 per annum Contract: Permanent, full time with a fixed weekly shift pattern Location: REMOTE & HYBRID – working from home Start date: 10th March Are you a natural-born salesperson with targeted sales experience? Do you always put your customers first? Want to work for a great company with amazing benefits? If it’s a YES, YES, and YES, you should join us as a Customer Sales Advisor. Who we are We’re Domestic & General (D&G), a proud partner to many leading manufacturer and retail brands worldwide, providing appliance breakdown protection. In the UK alone, almost 9 million customers do. Right now, we’re recruiting Customer Sales Advisors — a role that offers a great work-life balance, with excellent employee benefits. The role you’ll do Acting as the first point of contact for customers who need help Assisting customers calling to register their appliances Using your wit, charm, and best sales patter to upsell our products Building rapport with our customers and getting to know their needs Helping each customer find the protection package for them Don’t worry, we’ll help you find your feet with a three-week training programme. You’ll learn our systems, meet your colleagues, hone your sales technique, and love talking to our amazing customers. Salary A highly competitive £23,000 basic salary. Average Bonus Earnings of £7,800 per annum, earned through strong sales performance, excellent customer service, and call quality. For all our Agents, we ensure the salary and bonus opportunity are balanced, and for our highest performing Agents there is an opportunity to earn higher rates and additional bonus based on performance. Extensive training and support allowing you to develop your sales expertise with excellent progression potential at D&G. So, what do we need from you? A solid background in targeted sales. Excellent attention to detail. Great communication skills to build relationships and listen to our customers. A team player dedicated to providing the best customer experience. Calm, cool, and relaxed; able to juggle tasks while working quickly. Sound good? There’s more Work remotely with all the equipment provided, just need broadband access. Hybrid option available if you live within a commutable distance from our Nottingham office. Work on a shift pattern from Monday to Sunday, 8am to 8pm. What are these benefits? Full training – with clear career progression opportunities. Regular incentives – with great prizes. Sales bonuses - chance to earn extra take-home pay each month. Annual leave – 33 days (including bank holidays). A free annual D&G protection plan – with discounted rates for family and friends. Employee assistance programme – free support and advice on various issues. Health and wellbeing – discounted gym membership and help towards essential healthcare costs. Pension scheme – matched employer contributions up to 5% of basic salary. Life assurance – employer funded cover of 4x basic salary. Employee discounts – access to discounted Sky TV and mobile packages, and discounts for many retailers. And many more benefits – including travel loans, car leasing and Cycle to Work and Salary Finance schemes. Join us as a Customer Sales Advisor. At Domestic & General, we are proud of our 100-year legacy and excited about our future growth. We treat people fairly and view all applications equally.