TXM are excited to announce an opportunity as a Network Planning Manager with a large public transport organisation.
Job Purpose:
Oversee the development of attractive timetables, duties, and rotas that evolve to meet customer and stakeholder needs. Ensure the Planning team provides high-quality data to the Operations, Commercial, and Finance teams to support the smooth running of operations, data analysis, and commercial decision-making.
Key Responsibilities:
* Work with the Head of Commercial to develop proposals for the evolution of bus networks, ensuring services meet the needs of customers, local authorities, and stakeholders.
* Compile timetables that align with customer needs and strategic business objectives.
* Develop duties and rotas that balance efficiency and employee satisfaction in a challenging labor market.
* Conduct ongoing service performance reviews using data analytics tools such as PowerBI and CitySwift.
* Support the evaluation and configuration of new commercial systems alongside the Commercial Ticketing & Systems Manager.
* Assist the Head of Commercial in scenario modeling for new business development opportunities.
* Identify opportunities for schedule efficiency improvements and work with Operations teams to implement them.
* Manage and support Commercial Officer/Coordinator roles, ensuring high-quality outputs and ongoing professional development.
* Assist in responding to requests for information regarding BSOG audits, BSIP schemes, and hours/miles reporting.
* Collaborate with the Commercial Publicity Coordinator and Commercial Data & Ticketing Coordinator to ensure compliance with BODS and high-quality customer information.
* Prepare and submit Traffic Commissioner informational letters as required.
* Represent the company and promote bus use positively.
* Operate in line with company vision and values.
* Carry out additional duties as required by the Head of Commercial.
Person Specification:Essential:
* Experience leading network planning and schedule changes, including consultation with Operations and Unions.
* Proficiency in scheduling software such as Omnibus, Hastus, or Trapeze.
* Minimum of five GCSEs (including Maths and English at Grade C or above) or equivalent.
* Valid car driving license.
* Strong written and verbal communication skills.
* Ability to work effectively under pressure in a fast-paced environment.
* Structured, organized, and able to prioritize tasks effectively.
Desirable:
* Degree-level qualification.
* Knowledge of the bus industry.
* PSV license and Driver Qualification Card (DQC).
* Passion for public transport and delivering high-quality service.
Benefits:
* Free travel benefits.
* Loyalty bonus.
* Contributory pension scheme.
* Lifestyle discount scheme.
* Employee assistance program.
* 25 days annual leave plus 8 additional days (pro-rata).
Our client is committed to equal opportunities and welcomes applications from all backgrounds.
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