Job Overview
Culligan UK Limited is seeking a motivated Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing high-quality service to our customers primarily in the Coventry area, ensuring their water treatment systems function optimally.
Key Responsibilities:
* Perform routine maintenance and repairs on water treatment systems.
* Conduct installation and troubleshooting of equipment on clients' sites.
* Manage service schedules effectively to minimize customer downtime.
* Maintain accurate records of service visits and report any issues or recommendations.
* Collaborate with customers to understand their needs and provide exceptional customer service.
Work Schedule:
Monday to Friday, 8:30 AM to 5:00 PM
Salary: £24,900 - £26,975
Requirements
* Valid UK driving license (no more than 6 points).
* Proven experience in a technical or service-oriented role.
* Strong diagnostic and problem-solving skills.
* Excellent communication and customer service skills.
* Ability to work independently and manage time effectively.
Benefits
* Monday - Friday working pattern
* Uniform & Tablet
* 23 days' holiday + Bank Holidays - increasing with long service
* Company Pension scheme
* Company Sick Pay (after qualifying period)
* Enhanced Paternity & Maternity benefits
* Shopping discounts + 24 hours access to Employee Assistance Programme + Volunteering Day
* Employee support network and mental health assistance
* Opportunity for career progression