Regional Compliance Support Officer - Southeast & London
Location: Crawley
Time Type: Full time
Posted On: 3 Days Ago
End Date: January 6, 2025 (9 days left to apply)
Job Requisition ID: JR1000876
It's fun to work in a company where people truly BELIEVE in what they're doing!
Please come and work for us. We're committed to bringing passion and customer focus to the business.
Position: Regional Compliance Support Officer - Southeast & London
Salary: £35,000
Hours per week: 40
We are looking for a brand-new Regional Compliance Support Officer to join the ever-growing team!
REPORTING TO: Safer Gambling Compliance Manager
JOB FUNCTION: To provide support to the Operational and Safer Gambling departments to ensure compliance with regulatory and safer gambling policies and legislation. The role will provide support, guidance, and be the subject matter expert for venue teams.
MAIN RESPONSIBILITIES AND KEY TASKS
* To promote awareness of Safer Gambling strategies and procedures.
* Conduct checks that align with our internal audit program.
* Oversight and support for operations to ensure compliance with Regulatory and LCCP obligations.
* Responsible for ensuring venues within their region have updated Local Area Risk Assessments.
* Supporting with customer complaints and engaging with local authority compliance officers.
* Marketing oversight in venue, ensuring the correct Safer Gambling messaging is promoted.
* Regularly observe venue practices during trading hours and provide constructive feedback.
* Ensure that employees in venues are adequately trained and fully aware of their responsibilities.
* Monitor and evaluate Safer Gambling practices.
* Attend Compliance & Risk Committee Meetings as required.
* Produce required reports, providing relevant data understanding trends/risks within the operation.
REQUIRED SKILLS
* Proven history of working in a training role, preferably in a Gambling environment.
* Comprehensive knowledge of UK Gambling Compliance, Safer Gambling and Licence Conditions & Codes of Practice (LCCP).
* Strong Communication skills – verbally and written.
* Excellent interpersonal skills with proven presentation skills.
* Self-motivated and able to work independently.
* Good time management skills and the ability to efficiently achieve deadlines.
* Flexible and able to stay away from home for prolonged periods as required by the business.
HEALTH AND SAFETY
* To adhere to all company health and safety practices and procedures.
RESPONSIBLE GAMING
* To promote awareness of Responsible Gambling strategies and procedures.
* To actively participate and support the annual National Responsible Gambling Week.
* To be proactive in safeguarding our customers and the business.
In keeping with accepted principles of good Company practice, you may be required to undertake additional or alternative duties related to your position as directed from time to time by your Line Manager.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
#J-18808-Ljbffr