Resident Liaison Officer - Social Housing Scheme Bradford | £26,000 - £28,000 | Permanent Are you a people-person with a passion for making a difference in your community? Ready to be the friendly face between residents and a buzzing social housing project? Then read on - this could be your next step We're on the lookout for a Resident Liaison Officer to join a well-respected contractor delivering kitchen and bathroom upgrades across a busy social housing scheme in Bradford. You'll be the heart and soul of tenant engagement - making sure everyone feels heard, respected, and happy during the improvement works. What you'll be doing: Acting as the go-to contact for residents before, during and after works Coordinating appointments, updates and feedback with buckets of empathy and efficiency Handling any concerns or queries with a calm, can-do attitude Keeping detailed records, reports and resident satisfaction feedback Working closely with site and project teams to ensure smooth sailing on site What you'll bring: A natural flair for communication - both in person and over the phone Previous experience in a similar RLO or tenant liaison role A good understanding of the challenges in social housing refurbishment Organised, unflappable, and ready to roll up your sleeves when needed Driving licence preferred (though not essential) Why this role? Join a friendly, supportive team making a real impact in people's homes Be part of a reputable company with long-term work in the region Enjoy a stable, permanent position with a salary of £26,000 - £28,000 Ready to apply or fancy a chat? Drop your CV over - we'd love to hear from you