Job Title: Transport Administrator
Location: Farnworth
Employment Type: Permanent
Schedule: Monday to Friday
Salary: £27,000 - £28,000
Role Overview:
Reporting to the Transport Manager, you will play a key role in ensuring vehicles are routed and utilised effectively while meeting customer requirements on time.
Key Responsibilities:
* Answering calls, managing bookings, and communicating effectively with customers.
* Confirming services via phone and email.
* Wasted journey reporting, re booking, and rescheduling services.
* Conducting driver debriefs and monitoring driver KPIs.
* Generating customer reports and updating systems daily.
* Accurate data input onto Excel and internal systems.
* Building effective relationships with customers, sub-contractors, drivers, and internal teams (Transport Manager and Fleet Manager).
What We're Looking For:
We are seeking someone with a wide skill set, including:
1. Excellent interpersonal and communication skills.
2. Strong problem-solving and decision-making ability.
3. Ability to plan ahead, prioritise tasks, and meet deadlines.
4. Self-motivated and able to work independently using your initiative.
5. High levels of enthusiasm, drive, and leadership capabil...