Job summary This is a fantastic opportunity to come and work at Stockport NHS Foundation Trust, providing excellent patient care through our digital systems. We are looking for an enthusiastic individual to work in our small and busy team providing support and training to all of our hospital staff. They must have excellent interpersonal and communication skills and have a solid knowledge of Microsoft Office. This is a challenging role that requires a motivated and flexible individual that wants to be part of the digital future on the Trust. Main duties of the job The candidate will provide support for all members of staff in accessing and using numerous clinical and non-clinical systems. This includes password management, document delivery, information leaflet management, testing and documentation. Support is provided via telephone, email or in person. They must have excellent written and communication skills and be proficient in the use of computers and associated office systems like Microsoft Office. The candidate will be part of a small rota team providing out of hours on-call services after training is complete. Working in a small, enthusiastic team they will have opportunities to input ideas into new systems or upgrading existing ones. The role is office based initially with the option for limited home working once training is complete. About us We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers. We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you. If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods. We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service. Benefits we offer to you: Between 27-33 days of annual leave plus bank holidays NHS pension scheme membership Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further NHS Staff discounts Cycle to work scheme Salary finance - for loans, savings, budget planning and tips on managing debt Stockport Credit Union- for local financial advice Date posted 07 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Per annum Contract Permanent Working pattern Full-time Reference number 362-A-24-6878195 Job locations Stepping Hill Hospital Poplar Grove Stockport SK2 7JE Job description Job responsibilities See Job description document for full details and requirements for applying for this role. Ensure you meet the essential criteria. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. Job description Job responsibilities See Job description document for full details and requirements for applying for this role. Ensure you meet the essential criteria. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. Person Specification Education / Qualifications Essential High level of literacy with GCSE or higher. Desirable Qualification in testing or office based systems Knowledge Essential Proficient in MS Office Desirable Knowledge of SQL server HTML / Web standards of content management systems Experience of NHS Experience Essential Support roles / service desk Creating documentation Desirable Training and documentation Technical Essential Web-based systems Desirable HTML standards Person Specification Education / Qualifications Essential High level of literacy with GCSE or higher. Desirable Qualification in testing or office based systems Knowledge Essential Proficient in MS Office Desirable Knowledge of SQL server HTML / Web standards of content management systems Experience of NHS Experience Essential Support roles / service desk Creating documentation Desirable Training and documentation Technical Essential Web-based systems Desirable HTML standards Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Stockport NHS Foundation Trust Address Stepping Hill Hospital Poplar Grove Stockport SK2 7JE Employer's website http://www.stockport.nhs.uk/ (Opens in a new tab)