Contract : Full time
Higher pay rate is achieved by : Relevant Qualifications or Certificates
Our client based in Marchwood, who are known as the UK’s largest equipment rental provider, are recruiting for a Hire Controller, for an immediate start after successful interview! This would be a fantastic opportunity for individuals from a customer service environment.
In the role of Hire Controller you'll be responsible for delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities. Duties may include:
* Communicating with customers on the telephone, via email and responding to website requests
* You’ll manage an order from enquiry to post-hire feedback
* Taking ownership of the customer journey and building relationships with regular customers
Please apply for this role if you have the following:
* Experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers
* Experience in the hire or construction industry would be advantageous but not essential
* A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role
Shift pattern:
* Monday to Thursday 0730 - 1700 & Friday 0730 - 1600
Pay:
* £28,000 - £30,000 per annum. All dependant on prior experience & knowledge in the industry.
Benefits
* Hourly rate as above (not age dependent)
* 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
Southampton
Southampton
southampton@thebestconnection.co.uk