Brook Street Recruitment is working with our Belfast client who is currently recruiting for a new permanent Insurance Claims Handler
Responsibilities
* Negotiate Commercial Insurance Claims in respect of Commercial Property & Liability
* Meet the agreed standards of service, volumes and performance levels, in line with KPIs.
* Efficient processing of claims
* Provide input and advice to clients on claims progress, manage expectations and support their needs.
* Escalate claims to Account Executives and/or Senior Management in accordance with agreed referral triggers.
* Identify policy issues around policy cover and application and escalate issues as required
* Set up first advice and managing subsequent interactions with clients and insurers
* Assist with the audit of client`s claims statistics and provision of summary reports and analysis.
Criteria
* Must have worked in an insurance firm in a similar role
* Strong communication skills - verbal and written
* Experience of Property, Fleet and Liability Claims
* Must have working knowledge of the commercial insurance
* Competent in Microsoft Office.
Salary will be dependent on experience - confirmed at interview
Please send CV to Colleen Farquharson via the apply link
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