Freight Account Manager - Freight Forwarding Location: Carrington, Greater Manchester, M31 4BL Salary: £25,000 - £35,000 per annum, DOE UNCAPPED BONUS Contract: Full-time, permanent - Monday to Friday - 8:30am-5:00pm (Office Based) About Us Scan Europe Logistics provide efficient, reliable, and affordable freight services Whether you have 1 pallet or a complete load, we will go the extra mile to ensure your cargo arrives on time, in perfect condition, and within budget. Freight Account Manager – The Role Scan Europe Logistics is seeking an experienced freight forwarding specialist to join their expanding team in Carrington, Manchester The ideal candidate will have robust operational knowledge, sales confidence & an entrepreneurial mindset. Somebody with the ability to come on board, bring accounts, generate new business and grow the existing client base. As a Freight Account Manager, you will be required to handle each customer’s freight requirements from start to finish, with the freedom to use suppliers of your choice. It’s a role that you can really make your own Key Responsibilities; • Manage a portfolio of clients, coordinating and tracking shipments from initiation to completion. • Process customer bookings via email/phone using in-house IT systems. • Handle all operational aspects of import and export movements. • Provide quotations for freight services (groupage/full loads to and from Europe or worldwide by Air/Sea). • Arrange and prepare customs documentation. • Negotiate rates with airlines, carriers, and customs clearing agents to maximise profitability. • Maintain and build positive relationships with suppliers. • Respond to customer enquiries promptly, ensuring customer-focused resolutions. • Offer accurate information to accounts and management for efficient administration. • Stay updated on market developments and competitor information. • Promote the business to new and existing clients. • Conduct friendly telesales calls (Outbound) and arrange face-to-face sales visits to secure new business. • Flexibility to travel for client meetings. Freight Account Manager – What we need from you Key Skills & Responsible; • Minimum 3 years’ operational experience in a Freight Forwarding / Sales role. • Strong knowledge of Roadfreight, Airfreight, or Seafreight. • Understanding of UK Customs requirements post-Brexit. • Extensive network of contacts within shipping lines, freight forwarders, importers/exporters. • Full, clean UK driving licence. If you are ready to take on the challenge of delivering excellent customer service and growing new business in a role that rewards hard work, this could be the job for you Apply now to join our dynamic team at Scan Europe Logistics No agencies please