Job summary We are looking for a pharmacy technician to join our team at Merchiston Surgery and Hawthorn Medical Centre with a passion for primary care and working with our patients and staff. You will join a PCN pharmacy team of experienced pharmacists, pharmacy technicians and pre-registration pharmacy technicians. There is an ethos of support and openness to pushing boundaries to keep growing the role of the pharmacy technician. Working with us will bring you a varied role with lots of opportunities to learn new skills, including the CPPE PCPEP pathway. Main duties of the job Daily prescription queries Providing support to Clinical Pharmacists in managing daily patient prescription requirements. To include the resolution of patient / pharmacy queries. In particular focusing on:Out of stock medications, Pharmacy queries ,ETP queries Discharge Summaries Managing and processing discharge summaries and clinical letters. Undertaking patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients. Reviewing Patient Medication Running Medication Review clinics either patient facing or virtually, including in Care Homes. To include carrying out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Providing specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities. MHRA Alerts Managing MHRA alerts and actions, including leading the receipt and understanding of the alert, communicating with PCN contacts and completing all associated actions. Audits Undertaking clinical audits, supporting quality improvement measures and contributing to QOF and enhanced services. Assisting in the delivery of medicines optimisation incentive schemes and patient safety audits. About us Working at Merchiston and Hawthorn surgeries you will join a strong team of pharmacists, pharmacy technicians, GPs, nurses and paramedics in a supportive environment to do the best we can for our patients. Date posted 20 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number A0750-25-0000 Job locations Merchiston Surgery Highworth Road Swindon SN3 4BF Hawthorn Medical Centre May Close Swindon SN2 1UU Job description Job responsibilities Please see the attached job description for more information on what the job entails at the practices. Job description Job responsibilities Please see the attached job description for more information on what the job entails at the practices. Person Specification Qualifications Essential Professional registration with GPhC BTEC/NVQ level 3 or equivalent in pharmaceutical sciences Evidence of continued professional development (CPD) Desirable Previous experience working in Primary Care Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy Experience Essential Relevant advanced theoretical and practical knowledge of general practice and evidence-based medicine An appreciation of the NHS agenda and government targets Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation Good clinical pharmacy knowledge including terminology. An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing Knowledge and understanding of pharmacy law and ethics and current legislation. Desirable Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges Skills and competencies Essential Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential) Able to analyse and interpret prescribing data. Has attention to detail, able to work accurately, identifying errors quickly and easily Able to effectively manage allocated resources. Works effectively independently and as a member of a team Flexible approach to meet service needs and ensure a stakeholder focused response. Self-motivated and proactive Continued commitment to improve skills and ability in new areas of work. Able to undertake the demands of the post with reasonable adjustments if required Independently mobile to be able to work across several sites and travel to meet with stakeholders. Adaptability, flexibility and ability to cope with uncertainty and change. Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritize effectively whilst also supporting others Excellent time keeping and prioritisation skills Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines. Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems. Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience. Excellent verbal and written communication skills Influencing and negotiating skills Desirable Presentation skills Person Specification Qualifications Essential Professional registration with GPhC BTEC/NVQ level 3 or equivalent in pharmaceutical sciences Evidence of continued professional development (CPD) Desirable Previous experience working in Primary Care Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy Experience Essential Relevant advanced theoretical and practical knowledge of general practice and evidence-based medicine An appreciation of the NHS agenda and government targets Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation Good clinical pharmacy knowledge including terminology. An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing Knowledge and understanding of pharmacy law and ethics and current legislation. Desirable Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges Skills and competencies Essential Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential) Able to analyse and interpret prescribing data. Has attention to detail, able to work accurately, identifying errors quickly and easily Able to effectively manage allocated resources. Works effectively independently and as a member of a team Flexible approach to meet service needs and ensure a stakeholder focused response. Self-motivated and proactive Continued commitment to improve skills and ability in new areas of work. Able to undertake the demands of the post with reasonable adjustments if required Independently mobile to be able to work across several sites and travel to meet with stakeholders. Adaptability, flexibility and ability to cope with uncertainty and change. Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritize effectively whilst also supporting others Excellent time keeping and prioritisation skills Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines. Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems. Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience. Excellent verbal and written communication skills Influencing and negotiating skills Desirable Presentation skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Hawthorn Medical Centre Address Merchiston Surgery Highworth Road Swindon SN3 4BF Employer's website https://www.hawthornmedicalcentre.co.uk/ (Opens in a new tab)