About Us: VPZ is a leading vape shop company based in Newbridge, Edinburgh, specializing in the sale of e-cigarettes, vaping devices, e-liquids, and related accessories. The company caters to both novice and experienced vapers, offering a wide range of products from well-known brands in the vaping industry. VPZ is looking to expand its team and is offering an exciting opportunity for an ambitious individual to kick-start their career in e-commerce and digital marketing. Overview: As a Digital E-Commerce Apprentice, you will gain hands-on experience across various aspects of retail e-commerce, including UX, SEO, business operations, project management, and website management. What you’ll be doing: Learning to become proficient using internal CRM systems like Ahrefs, Search Console, Shopify, Ometria, Microsoft Dynamics, and Google Analytics. Collaborating with others to ensure a seamless customer experience using Microsoft Teams and Outlook. Assisting with website troubleshooting and integrating new features to enhance user journeys Collecting and analysing user feedback to improve website performance and assist with SEO strategies Supporting email marketing campaigns and social media promotions, and generating performance reports using Excel Participating in order processing, stock management, and online fulfilment Contributing to projects aimed at improving e-commerce operations Desirable skills: Basic understanding of Microsoft Office Suite (Word, Excel, PowerPoint). Communication skills, both written and verbal. Analytical skills for interpreting data and generating reports. Ability to use CRM tools and analytics platforms (such as Google Analytics, Shopify, etc.). Organised and detail oriented. Eagerness to learn and grow in your career. Ability to work well both in a team environment and on your own. Salary: £18,000 per annum. Working week: 40hrs a week. Benefits: Competitive start salary 28 days annual leave Personal enhancement programme Company Pension contribution Future prospects: This apprenticeship offers the opportunity to gain practical, real-world experience in the e-commerce and digital marketing industries. Upon successful completion of the apprenticeship, there is potential for full-time employment within the company, offering long-term career growth in the expanding field of digital retail operations. Important Information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW