The role Are you passionate about finance and customer relations? Were seeking a dedicated Senior Analyst to join our Accounts Payable (OTC) team, you will ensure we receive timely and accurate payments while maintaining excellent relationships with our clients. In this role, youll monitor invoices, statements, and payments, communicate regularly with customers, and negotiate payment plans when necessary. Youll also reconcile accounts, prepare insightful reports, analyse data, and identify trends and risks. Your contributions will be vital to the financial health and stability of our company, as well as to our customer satisfaction and retention. If youre detail-oriented, proactive, and ready to make a significant impact, we want to hear from you This is a hybrid role, based out of our lovely offices in Reading 3 days a week, with 2 days at home. We are keen to encourage all applications, so if you need any adjustments, please apply and speak to your recruiter. Key Responsibilities Processing invoices for customers and ensuring timely and accurate billing. Collecting payment information from customers and applying payments to their accounts in collaboration with our external accounting partner (BPO). Reconciling accounts and resolving any discrepancies or disputes with customers or internal departments. Preparing financial reports for the rest of the company and analysing accounts receivable data and trends. Monitoring overdue accounts and initiating contact with customers to remind them of their payment obligations. Implementing collection strategies and negotiating payment plans or settlements with delinquent customers. Restricting or terminating credit access to customers who have a lot of unpaid balance or who violate the terms of their agreements in coordination with the Commercial team. Managing the relationship with off-shore and outsourced teams for debt collection and working with internal and external teams to ensure that we invoice accurately. Leading the discussions with the senior management on position of customer accounts and interpretation of contracts in place. Analysis of ageing, cashflow and working capital impacts coming from commercial negotiations with our customers on a weekly basis. We Offer A Stage for Your Skills: Step into a role that recognises your talent and propels your career to new heights. A Collaborative Community: Be part of a team that values unity and nurtures your growth. A Role with Impact: Leave your mark in a company thats redefining communication in the UK. Step into a role where your passion for communication and public affairs can truly shine. Experience Demonstrable, in-depth experience in a similar role ideally within the telecommunications sector. Excellent communications skills and a track record of delivering multi-site programmes, with both internal and external suppliers. Proficient in O365 platform and have the ability to communicate via reporting. Dont worry if you dont meet all the requirements, we're creating a space where everyone, no matter their background, can thrive. If you're excited about this opportunity, but worry your experience doesn't match every single thing in the job ad. We encourage you to apply anyway. Equity, Diversity & Inclusion Cellnex Telecom is a leader in communication, technology and innovation and employs over 2000 people. We want everyone to feel valued by creating a culture of inclusion and belonging. We do this by empowering all of our people to be authentic and share their ideas and experiences to ensure we have diversity of perspective. Only by doing this will we be a truly innovative forward-thinking organisation. Who Are We? Cellnex is Europes and the UKs largest and fastest-growing independent owner and neutral operator of wireless telecoms infrastructure and is integral to the successful rollout of 5G. With the wireless infrastructure foundation that we deliver across rural and urban areas, Cellnex UK helps to connect everyone, everywhere - reducing digital inequality and supporting socio-economic growth. Our networks and solutions are built to be fit for now and the future so that the UK can prosper. We are a business built on commercial and technical innovation, ambition and sustainable growth. We provide high-speed connectivity for sports stadia, shopping centres, campuses, railways, ports and even in the air. Whenever you're out in public, and you call a loved one, scroll through social media, watch a funny video or check if your train is running on time, there's a high chance that our infrastructure is enabling your connection. ADZN1_UKTJ