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Philip Morris International (PMI) is a world-class leader in the tobacco industry, dedicated to transforming the future of smoke-free products. We are committed to creating a smoke-free future and replacing cigarettes with better alternatives. As a global company, we have a strong presence in over 180 markets, with a diverse workforce that includes individuals who consistently demonstrate exceptional problem-solving skills and innovation in the industry.
Internal Communications Responsibilities:
* Develop and execute a comprehensive internal communications strategy, annual plan and execution schedule aligned with our organisational purpose, ambition, and strategy.
* Identifying and targeting key internal audiences and channels for communication, as well as developing engaging content and seeking ways to continuously improve.
* Collaborating with our Brand & Creative teams to build and deliver compelling content for internal channels and office spaces.
* Establishing metrics and drawing insights to improve the impact of communication efforts, ensuring alignment with global themes of communication, Diversity and Inclusion, and Employee Experience.
Employee Engagement Responsibilities:
* Ensure that there is a clear understanding of timelines, content and expectations of each survey, which may include running companywide or team level information sessions.
* Work with multiple sources of data across the employee journey, both quantitative and qualitative, translating into validated insights for action plans.
* Lead and facilitate the end-to-end action planning cycle, ensuring that top pain points are being addressed and progress is measured.
* Lead projects with an engagement/communication focus to address local pain points and employee needs.
* Enable leaders to drive a culture of employee listening and upskill them in working with engagement data and action planning.
Change Management Responsibilities:
* Lead organisational change initiatives for the UK, leveraging global toolkits.
* Support business partners and line managers on organisational change tools and approaches.
DE&I Responsibilities:
* Manage a People Engagement Specialist focusing on DE&I and Engagement.
* Design and deliver PML and Global Studios DE&I and Wellbeing plans.
* Supervise progress and performance against set annual goals.
* Run current "Beyond Gender" initiatives supporting our aspirational goals.
* Deploy relevant DE&I trainings/upskilling sessions.
* Ensure a clear and engaging DE&I communication plan for the market.
About You:
* +10 years' experience in leading internal communications, ideally 3-5 years leading internal communication strategy and execution.
* Significant experience in Employee Engagement and Employee Listening.
* A track record in developing and delivering internal communication strategies for a global workforce, preferably at a corporate level in a large and matrixed global organisation.
* Experience in change communications is a must have; adaptable to last-minute changes in a fast-paced environment.
* Skilled at setting appropriate measurement frameworks and metrics and using data to make informed decisions.
* Extensive business partner experience, working with senior partners (up to the MD level) with an ability to influence and secure the confidence of others.
* Relationship building across all levels of the organisation and working collaboratively with many individuals and teams to gain their trust and support.
* Strong business and commercial awareness and cultural understanding to build an internal comms strategy to complement these.
* Critical thinking with excellent problem-solving skills to deal with complexity and ambiguity, along with meticulous attention to detail.
* Excellent written communication skills and able to translate complicated information into clear, concise language.
* Innovative thinking and generating compelling ideas that will engage our people.
* An excellent understanding of internal communication channels, including digital (such as social media, Teams, Teams Live, Viva Engage, email and intranets) on-site communications, and the tools and techniques to engage non-office based/frontline employees.
What We Offer:
We are a Global organisation that supports our colleagues around the world. We pride ourselves in providing security in an ever-changing world. PMI offers outstanding performers the opportunity to develop themselves and grow their careers within the business, both locally and worldwide. Working with us offers a demanding, fast-paced career, and we want to reward that. From our competitive salary, flexible working options, enhanced parental leave policy, medical cover, life assurance, and season ticket loans, we have you covered. Our comprehensive flexible benefits pot allows you to further tailor your benefits to suit you.
Our Commitment to Inclusion:
PMI is committed to ensuring that all of our employees feel welcome, belong, and can thrive with us. We have a number of internal networks that are inclusive and open for anyone to join, including EMBRACE our Race and Ethnicity network, STRIPES our LGBTQ+ network and WIN our women's network. We're also extremely proud to be the first global company to be awarded Equal Salary Certification.
We take wellbeing seriously, with trained mental health First Aiders to support our employees, as well as support through our LifeWorks app and Employee Assistance Programme. PMI is an equal opportunities employer, hiring solely on merit and business need. We encourage applications regardless of sex, gender identity, ethnicity, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, parenthood, and disability. If you require reasonable adjustments in any recruitment process with us, please make us aware.
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