Liverpool University Hospitals NHS Foundation Trust
To provide a delivery and collection service within the Liverpool University Hospitals NHS FT and all associated sites. Please see full JD attached.
Main duties of the job
* To assist customers as and when required.
* To follow policies for own role, supporting the implementation of departmental procedures.
* You will observe personal duty of care for equipment and resources that you use in the course of your job i.e. trolleys, cages and vehicles.
* Demonstrate own activities to new or less experienced employees.
Job responsibilities
* To keep documented reports associated with each journey i.e. vehicle log sheets, mileage, to comply with Transport Regulations.
* To keep accurate personal records i.e. timesheets.
* To manage workload to maximise efficiency of deliveries and collection.
* The post will require some problem solving to address on site customer enquiries.
* To achieve and maintain the standard of service as agreed, keeping within timed schedules, and working unsupervised.
* Planning of own day to day work tasks.
* To supply a delivery and collection service as laid down by current schedules.
* Deliveries and collections will include such items as case notes and internal post as per scheduled or non-scheduled journeys to provide an efficient service.
* To check the vehicle each day, prior to use, of fuel, oil, water, tyres, lights and keep documented records, i.e. defect reports etc. as required plus any other associated forms, in order to maintain the safety of the driver, vehicle and other road users.
* To keep the vehicle clean inside and out, to prevent dirt and cross-contamination.
* To be responsible for the safe loading and unloading of goods, observing associated Health and Safety guidelines, to prevent injury to self and other persons.
* The moving of case notes between sites as necessary, e.g. distribution and/or emergency movement ensuring that customer daily requirements are met.
* To maintain patient safety through rigorous and consistent compliance with Trust Policies, for the prevention and control of infection, including hand hygiene.
* There will be a need to communicate with other staff at various levels within the Trust.
* To establish good working relationships with all customers to maintain the agreed level of service.
* The ability to plan and prioritise your day to day workload as appropriate.
* To keep all relevant parties informed of any changes that may occur outside your agreed schedule.
Person Specification
Qualifications
* Clean Driving Licence for use up to 7.5 tonne weight.
Skills
* Ability to demonstrate good driving practice, following road traffic regulations, being aware of all other road users, including pedestrians, to ensure safety of self and others.
* Ability to communicate with staff and customers in a courteous and diplomatic manner in order to maintain good working relationships; being an effective team member.
* Ability to work unsupervised and demonstrate use of initiative.
* Ability to manage time and prioritise tasks.
* Ability to carry out manual handling.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Address
Liverpool University Hospitals - All Sites
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