Community Engagement Manager - Fixed term contract
This role is a fixed term contract; 12-23 months in duration. The people here at Apple don’t just build products — we craft the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. You see the world through the eyes of the customer by deeply understanding their business needs, challenges and concerns. At Apple, we obsess over how people experience our products and services. You not only meet our customers’ expectations, but you exceed them.
As a Community Engagement Manager, you will act as a key liaison between Apple and the communities we serve. You’ll have the opportunity to create and manage valuable stakeholder relationships, produce a calendar of engaging events, and work with senior stakeholders across all lines of business. You’ll play a key role in marketing and communicating projects ranging from small internal projects to large-scale national campaigns. This is a fantastically varied role that will suit someone with a strong attention to detail and the ability to lead and motivate a team through our busy and changeable working environment. Developing relationships and providing influence to drive engagement is critical to the success of the role. Curiosity for how Apple can support strengthening our communities and a drive to engage employees in meaningful experiences that enrich their time at Apple are key to approaching this role.
Description
In this role, you will:
1. Develop and deliver the success of a regional community engagement strategy including growing a strong presence of Global Volunteer Champions and Guides and a deep understanding of the opportunities and needs of the community.
2. Manage relationships with corporate donation recipients and source new potential community partners—seeking new opportunities for introducing partners to our employees to both inspire them and promote taking action.
3. Ensure an engagement strategy supports the overall site strategy and acts to amplify the goals of the region.
4. Provide leadership and direction to teams to ensure meeting both the aims for the community goals and those of the local leadership are met.
5. Create a smooth workflow, organizing and actively managing events and schedules, and ongoing communication with the global Community Investment team.
6. Leverage your expertise in community and partner outreach and management to ensure consistent and effective communication and events in key geographical localities.
7. Collaborate closely with colleagues and external stakeholders to support campaign activities through regional partnerships and community relationships.
8. Oversee the development and delivery of the regional engagement plans.
Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Minimum Qualifications
* Successful track record of Community Engagement leadership at a strategic level within an organisation of comparable scope, size and complexity.
* Experience in a senior stakeholder engagement role and of developing, delivering and evaluating stakeholder engagement programmes.
* Demonstrable commitment to diversity and equality.
* Specialist knowledge in the area of stakeholder engagement, plus significant relevant experience.
* Extensive project management/lead experience, coupled with a specialist understanding of project management techniques.
Preferred Qualifications
* Demonstrates commitment to own continued professional development (CPD).
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