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Technical Administrator - Work & Rescue, Penrith
Client: Lyon Equipment Limited
Location: Penrith, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 2088310ac6e4
Job Views: 63
Posted: 24.01.2025
Expiry Date: 10.03.2025
Job Description:
Technical Administrator - Work & Rescue
We are looking for a Technical Administrator to join our Work and Rescue department. We need someone who is a great communicator, both written and verbal, with strong administration skills and attention to detail. They will be part of a busy specialist team who work with customers across industry and the emergency services, providing technical products, training and support.
Key responsibilities of the role:
* Stretcher servicing administration – taking bookings, scheduling work in partnership with Production, supplying service certificates, document maintenance, invoicing for work carried out.
* Ongoing review of servicing paperwork to improve ease of use and standardisation of service.
* Liaising with customers regarding stretchers – response to enquiries re: servicing, new stretchers and accessories etc.
* Providing overflow/cover for Technical Sales – processing of orders and quotations, obtaining prices for non-standard items, advice on alternatives/substitutions, technical enquiries, stock and account enquiries.
* Providing administration support for production of product technical files for safety critical products in partnership with the Head of Production, Technical Products and Contracts Officer, and Product Designers.
* Liaising with Notified and Approved bodies re: updates to technical files.
* Updating work instructions as required, in particular for products covered by technical files, but also for other products and kits if needed (supporting the Production Technical Administrator).
* Assisting with creation of user instructions – layout, content, wording.
* Any other duties as required by the needs of the business.
This is a full-time position (37.5 hours per week) and the commencing salary is likely to be in the region of £25,000-£27,000 dependent on experience.
For more information and details on how to apply, please go to: www.lyon.co.uk/employment-at-lyon-equipment/547-technical-administrator-wr
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