Operations Manager Bristol Harbour Hotel & Spa 40 Hours a week Competitive salary Bonus Plus Tips The role As Operations Manager you will be the strategic business leader for the hotel to deliver strategies, provide exemplary leadership to ensure all targets are met and exceeded whilst being a true peoples champion. This role will be involved in every aspect of the hotel operation important to the commercial viability and ultimate guest satisfaction. The Operations Manager will be the key support to the General Manager whilst in the operation and will deputise in the absence of the General Manager. You will need to be truly passionate about hospitality and have a keen eye for detail. Previous experience working within a 5 star environment is desirable. Who we are Bristol Harbour Hotel is a elegant 19th-century property with an inspirational faade sits loud and proud in the middle of Bristols historic Corn Street, occupying the citys former Lloyds and Midland Bank locations. We have 42 bedrooms, and a relaxing subterranean HarSPA hidden in the former vault, Harbour Kitchen Restaurant, Along with our speakeasy-inspired Gold Bar, where we serve the citys finest cocktails, housed in the former bank managers office. We are one of Bristols most exceptional meeting and event venues, The hotel features three impressive, flexible rooms for any meeting, conference or event up to 400 attendees. Whats in it for you. Discounts Discounted room rates for all Crew, across all Harbour Hotels Enjoy 25% discount on food and drink in our 17 buzzy bars and destination restaurants Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas Health & wellbeing Mental health and wellbeing support, for you and your immediate family 24/7 GP services, for you and your immediate family Bespoke nutrition & fitness advice for all Crew Online health checks Group Life Cover Reward & recognition Group and hotel based incentive schemes Opportunity to attend our annual black tie Harbour Heroes awards Development Excellent progression opportunities within Harbour Hotels Individual and bespoke career and progression pathways Unique on-the-job training and development with an opportunity for internal promotions within the group The usual bits Meals included whilst on duty Competitive salary across all roles Sophisticated & unique uniforms designed for Harbour Hotels If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you AMRT1_UKCT