Automotive Warranty Administrator
Monday to Friday – 40 Hours
Basic Salary £31,000
Main Dealer Opportunity
“When you pay attention to the details, the big picture will take care of itself”
Job Opportunity
Are you highly organized, detail-oriented, and passionate about the automotive industry? Do you thrive in a fast-paced environment where accuracy is key? If so, we have the perfect opportunity for you!
We are a prestigious UK-based main dealer, known for our commitment to excellence in both customer service and the vehicles we sell. We are looking for a Warranty Administrator to join our dynamic team and help us deliver exceptional service to our customers while ensuring smooth and efficient warranty processing.
Key Responsibilities:
* Administer and manage all aspects of warranty claims for vehicles, parts, and services.
* Ensure warranty claims are submitted accurately and in a timely manner, in line with manufacturer guidelines.
* Liaise with manufacturers and suppliers to resolve any warranty-related queries or issues.
* Maintain accurate records of warranty claims and ensure compliance with internal processes.
* Coordinate with the service department to ensure all required documentation is gathered for claims.
* Process warranty payments and credits and follow up on outstanding claims.
* Provide exceptional customer service by keeping customers informed of the status of their warranty cla...