Job Purpose Summary
To effectively coordinate the day-to-day production activities across a dynamic growing business. The suitable candidate will be able to work under pressure and to tight deadlines to ensure the customer needs are constantly and consistently met. This role will require someone who is a first-class communicator as you will be liaising between directors, customer accounts and the shop floor on production priorities. This role is to ensure the smooth transition of parts between each section in the business and ultimately increase output.
Key Responsibilities & Accountabilities
1. Drive through day-to-day production priorities
2. Progress chasing
3. Day to day shop floor Health and Safety compliance
4. Mentoring Apprentices and Trainees to reach full potential
5. Ensuring each section has booked operations correctly
6. Driving Works order demand through each section as efficiently as possible
7. Update stock asset and shortage reports
8. Identify and prioritize urgent/critical customer orders
9. Work in conjunction with Customer Account Managers to establish an effective and achievable Production Plan.
10. Maintain manufacturing order priority and firm commitments
11. Ensure that transactional (MRP) disciplines are maintained
12. Liaise with staff at all levels of the business effectively communicating workflow and priorities
13. Ensure that the work carried out is completed to a very high standard, meeting customer expectations at all times
14. Manage the efficient flow of work through the department to ensure delivery targets are achieved
15. Assist other office staff when required (annual leave, sickness)
16. Support Raising works orders when required
The above list of job duties is not exclusive or exhaustive, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Personal Specification
Education/Qualifications - ICT Essential, Leadership/People Management Qualification Desirable
Experience - Good understanding of supplier/customer relationships, MRP, strong customer awareness and focus, managing a team essential. Desirable - Proven track record of Production Planning experience, working autonomously, setting up best practice.
Skills - Essential - Be process driven with a fact and data-based approach to problem solving, ability to understand technical operations and processes, ability to identify and balance bottlenecks, good understanding of factory loading is required, accuracy/attention to detail, methodical/organized, good written communication, conflict management. Desirable - Creativity, problem solving.
Behaviours - Polite and Courteous, Outgoing personality, Dynamic, Flexible approach, Enthusiastic.
Personal Qualities - A willingness to learn and develop further, Ability to build relationships with people at all levels, Resilient, Driven, A Can-do attitude.
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