Field Network Engineer
Field Based (Up to 5 days onsite per week)
Fixed Term Contact - 6 Months
Competitive Annual Salary + Bonus and Benefits
About the role:
Our Field NetworkEngineers play a crucial role in keeping things connected. Whether splicing fibre or installing Cat5cables, the need to maintain a strong and reliable network is pivotal as ithelps to keep our guests and team happy.
If you enjoy solving networking issues, if youwant a job with a wide range of opportunities and freedom, if pulling cable andterminating connections is your thing, then this job could be for you.
Your Opportunity:
In this role, you will:
Provide field-based, technical support to anyone of our UK based parks
Support installation and certification of bothfibre and copper structured cabling, including internal Cat5, external Cat5,1308, 1128, multimode fibre and singlemode fibre.
Provide maintain and troubleshooting of networkissues (Both copper and fibre)
Provide excellent customer service to our parkswith a friendly can-do attitude
Ensure all work complies with Haven’s healthand safety standards.
Collaborate closely with technology teams, parkgeneral managers, and third-party service providers to meet project goals.
Provide desk-side technical support on end-usercomputing (EUC), communications, and EPOS devices.
What we’d like you to bring:
The skills and experience we’d like to see from you:
Professional communication skills with a desireto put the customer first.
A broad technical background, with experiencein both copper and fibre installation, maintenance and troubleshooting
Strong understanding of IT infrastructure andnetwork principles, preferably within a leisure/hospitality context.
A valid driving license.
Desirable:
IPAF certification for powered access platforms
PASMA certification for working at height
First aid practitioner
Experience of working with EPOS equipment
Experience of working with building /architectural drawings or plans
Use of Fluke DTX/DSX equipment and proficientin producing test reports
What’s In It For You?
- Holiday allowance that rises with service, plus a‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family andfriends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunitiessuch as Apprenticeships and Degrees
-Enhanced family friendly policies and pay (eligibility criteria applied)
Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven& Warner Hotels. We have 9,000 fantastic team members and 39 beautifulseaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is ultimately defined by ourexceptional people and teams. At Haven, we take pride in our Breath of FreshAir culture, which focuses on valuing and supporting every team member. Weprioritise openness and transparency in our interactions allowing our teammembers to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week willbe spent at the office, occasionally on Park, or at external events.
What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation orskills test, depending on the role.